Content related to Knowledge Cast – Dana Tessier of Shopify
Establishing a Scalable Knowledge Management Strategy and Solution Framework for a Leading Automotive Manufacturing Company: A Case Study
One of the top global leaders in automotive manufacturing faced significant challenges in managing and accessing critical knowledge across its diverse teams. The company engaged Enterprise Knowledge (EK) to conduct a Knowledge Management (KM) Strategy and solution implementation project plan after the failure of multiple KM initiatives. The engagement’s long-term goal is to establish a shared Knowledge Management System (KMS) to streamline access to crucial information, better leverage experts’ institutional knowledge and experience, and decrease new employees’ time to proficiency. Continue reading
Knowledge Cast – Sierra Woods at Canadian Heritage
Enterprise Knowledge CEO Zach Wahl speaks with Sierra Woods, Public Servant in the Canadian Government. In this conversation, Zach and Sierra discuss how to facilitate and “design” KM conversations to ask the right questions and reach the “a-ha” moment, developing … Continue reading
Knowledge Cast – Gianni Giacomelli at MIT
Enterprise Knowledge CEO Zach Wahl speaks with Gianni Giacomelli, Head of Design Innovation for the Collective Intelligence Design Lab at MIT and founder of Supermind.Design. In this conversation, Zach and Gianni discuss how KM goes beyond simple document management or … Continue reading
How to Implement a Semantic Layer: A Proven Operating Model
As organizations invest in enterprise AI and knowledge intelligence, the semantic layer serves as a critical foundation for providing a consistent, contextual framework that connects data assets across multiple sources to enable shared understanding, interoperability, and more intelligent use of … Continue reading
Knowledge Portals: Manifesting A Single View Of Truth For Your Organization
Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, presented “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 9th, 2025. Galdamez and Cross delivered … Continue reading
Knowledge Cast – Barry Byrne at Novartis (pt. 2)
Enterprise Knowledge CEO Zach Wahl again speaks with Barry Byrne, Global Head of Knowledge Management at Novartis and founder and organizer of the Knowledge Summit Dublin conference. In this conversation, Zach and Barry discuss Barry’s growing knowledge management team at … Continue reading
Knowledge Cast – Liam Fahey at Leadership Forum
Enterprise Knowledge CEO Zach Wahl speaks with Liam Fahey, Partner and Co-Founder at Leadership Forum LLC. In this conversation, Zach and Liam discuss Liam’s claim to fame as co-host of the first Knowledge Management conference in 1994, the importance of … Continue reading
Harnessing Institutional Knowledge to Enhance Employee Learning
Institutional knowledge loss erodes an organization’s effectiveness by neglecting critical collective wisdom and work previously produced by others. It is a challenge that is cumulative in its effect. The more time that goes by where an organization fails to protect … Continue reading
Leveraging Institutional Knowledge to Enable Innovation
In Greek mythology, the character Sysiphus is condemned to spend eternity pushing a boulder up a hill, only for the boulder to roll back down as soon as he nears the top. When organizations lack capability to manage and preserve … Continue reading
Using Knowledge Management to Minimize the Costs of Departing Leaders
Institutional knowledge loss can take many forms, but one of its most common instances occurs when long-standing leaders and experts decide to step down and leave the organization. Departures arise as individuals look for new opportunities, retire, or as a … Continue reading