Content related to Knowledge Cast Product Spotlight – Dorian Selz of Squirro
How to Make Tacit Knowledge Accessible for the Enterprise
Much of what an organization’s employees know isn’t written down. Tacit knowledge refers to exactly that: “highly internalized knowledge that is difficult to articulate, record, and disseminate.” It manifests as a deep, institutional understanding of the daily operations, unwritten processes, … Continue reading
Knowledge Cast – Melanie Adams of MSD
Enterprise Knowledge CEO Zach Wahl speaks with Melanie Adams, Global Talent Development & Training Operations Lead, Digital Manufacturing Operations, at MSD. With a deep background in science, leading analytical testing teams, and ensuring quality in regulated pharma environments, Melanie blends … Continue reading
Leveraging a Semantic Layer for Research Curation and Conversational Experiences
The Challenge A global philanthropic organization focused on health programs struggled to fully leverage knowledge from semi-structured and unstructured documents. Specifically, within a health-related funding program, researchers lacked access to key qualitative data from end-user surveys and transcripts. Consequently, they … Continue reading
What’s Next for Search? Moving Beyond Q&A to Context, Discovery, and Action
Beyond the Search Box Enterprise search is in the middle of a reset. For years, most enterprise search programs were built to return documents and links across repositories, and success was measured by whether employees could locate the right file. … Continue reading
Building the Semantic Layer: Scaling Enterprise Intelligence at a Global Investment Firm
The Challenge A global investment firm with a $330 billion dollar portfolio and 50,000+ employees struggled with fragmented data. Investment professionals were losing critical time hunting for assets across disconnected systems. Detailed deal records were scattered as a mix of … Continue reading
Knowledge Cast – TJ Hsu of Amgen
Enterprise Knowledge CEO Zach Wahl speaks with TJ Hsu, Director of R&D Knowledge Management at Amgen. With over a decade of experience in artificial intelligence and knowledge services, TJ currently leads a team dedicated to enhancing Amgen’s research, development, and … Continue reading
Making Search Less Taxing: Leveraging Semantics and Keywords in Hybrid Search
Explore how Tax Analysts, the nonpartisan nonprofit behind Tax Notes, upgraded its search functionality to help subscribers both easily find information and discover unexpected, relevant content. At KMWorld 2025, Chris Marino of Enterprise Knowledge partnered with Jaime Martin, Senior Product Manager … Continue reading
Top Knowledge Management Trends – 2026
Since 2019, I’ve been authoring an annual KM Trends article. This article tends to be one of the most important and challenging that Enterprise Knowledge produces each year, and rightly should be listed as a coauthorship with many of my … Continue reading
Taxonomy Alignment for SDG Tagging
In the session “Utilizing Taxonomies to Meet UN SDG Obligations“ co-presented at KMWorld 2025 on November 17th, Enterprise Knowledge’s Ben Kass and ASHA’s Mike Cannon discuss how they structured taxonomies within an ongoing auto-tagging implementation to serve content management and … Continue reading
Knowledge Cast – Mike Ferguson, CEO of Intelligent Business Strategies
Enterprise Knowledge’s Lulit Tesfaye, VP of Knowledge & Data Services, speaks with Mike Ferguson, CEO of Intelligent Business Strategies and Conference Chair of Big Data LDN, the largest data and analytics conference in Europe. With over 40 years of experience … Continue reading