Content related to Search UX Best Practices Part 2: Search Results
Developing a Semantic Layer Strategy for a Global CPG Leader
One of the top global leaders in automotive manufacturing faced significant challenges in managing and accessing critical knowledge across its diverse teams. The company engaged Enterprise Knowledge (EK) to conduct a Knowledge Management (KM) Strategy and solution implementation project plan after the failure of multiple KM initiatives. The engagement’s long-term goal is to establish a shared Knowledge Management System (KMS) to streamline access to crucial information, better leverage experts’ institutional knowledge and experience, and decrease new employees’ time to proficiency. Continue reading
Knowledge Cast – Ashish Kanal, Founder and Independent Advisor in KM and L&D
Enterprise Knowledge CEO Zach Wahl speaks with Ashish Kanal, a founder and independent advisor currently working at the intersection of Knowledge Management and Organizational Learning. Over 24 years across life sciences, chemicals, oil and gas, IT, and more, Ashish has … Continue reading
Three Case Studies that Showcase Why Every Semantic Layer Needs a Strategy
As the world of artificial intelligence and advanced data technologies continues to accelerate rapidly, so does the importance of knowledge and information management frameworks to support AI at scale. At Enterprise Knowledge (EK), we regularly see organizations struggling to navigate … Continue reading
Semantic Layer Enablement and Change Management, Part 1: Understanding Change & Measuring Impact for the Semantic Layer
The semantic layer is a framework of standards and tools designed to work and remain behind the scenes. It is the conceptual layer that sits between your organization’s knowledge assets, like content and data, and the people who need to … Continue reading
Expert Analysis: What is Enterprise AI-Ready Content?
Scaling Your AI Pilot with the Right Contextual Foundations There’s a rush to build AI solutions: recommendation engines, chatbots, analytics dashboards, and virtual agents. But chasing shiny tools, without understanding the full picture can be risky. The organizations that truly … Continue reading
How to Make Tacit Knowledge Accessible for the Enterprise
Much of what an organization’s employees know isn’t written down. Tacit knowledge refers to exactly that: “highly internalized knowledge that is difficult to articulate, record, and disseminate.” It manifests as a deep, institutional understanding of the daily operations, unwritten processes, … Continue reading
Knowledge Cast – Melanie Adams, Global Talent Development & Training Operations Lead in Digital Manufacturing Operations at MSD
Enterprise Knowledge CEO Zach Wahl speaks with Melanie Adams, Global Talent Development & Training Operations Lead, Digital Manufacturing Operations, at MSD. With a deep background in science, leading analytical testing teams, and ensuring quality in regulated pharma environments, Melanie blends … Continue reading
What’s Next for Search? Moving Beyond Q&A to Context, Discovery, and Action
Beyond the Search Box Enterprise search is in the middle of a reset. For years, most enterprise search programs were built to return documents and links across repositories, and success was measured by whether employees could locate the right file. … Continue reading
Building the Semantic Layer: Scaling Enterprise Intelligence at a Global Investment Firm
The Challenge A global investment firm with a $330 billion dollar portfolio and 50,000+ employees struggled with fragmented data. Investment professionals were losing critical time hunting for assets across disconnected systems. Detailed deal records were scattered as a mix of … Continue reading
Knowledge Cast – TJ Hsu, Director of R&D Knowledge Management at Amgen
Enterprise Knowledge CEO Zach Wahl speaks with TJ Hsu, Director of R&D Knowledge Management at Amgen. With over a decade of experience in artificial intelligence and knowledge services, TJ currently leads a team dedicated to enhancing Amgen’s research, development, and … Continue reading