This year, EK employees published over sixty new pieces of thought leadership covering topics that range from taxonomy design to integrated change management to AI. Below are the top five most viewed blogs and white papers written by EK employees in 2021.
A headless content management system brings business value to an organization by allowing authors to reuse and re-contextualize content for multiple audiences, platforms, and purposes. In this blog, Rebecca Wyatt describes how to create compelling content through audience segmentation and how contextualizing content will increase the efficiency and accuracy of content updates.
In the aftermath of the pandemic, KM has become even more widely recognized as a central need in organizations looking to increase business value, improve productivity, and upskill and retain their team members. In this blog, Zach Wahl explores the seven major KM trends that he identified for 2021.
Knowledge graphs support advanced search use cases by answering users’ questions and surfacing results in a contextualized interface. In this blog, James Midkiff explains the five steps EK recommends to expand an organization’s search to leverage the capabilities of existing knowledge graphs.
When designed and implemented following EK’s methodology, a knowledge graph enables flexible and scalable aggregation of content from multiple sources to enable contextualized knowledge discovery. In this blog, Lulit Tesfaye describes the five areas that an organization must consider when building and implementing an enterprise knowledge graph.
Organizations often struggle to quantify the business value of KM and often fail to explain the long-term benefits of KM to someone who is not familiar with it. In this blog, Mary Little details the seven important steps that will help convince executives and leadership that KM is a critical element to organizational success and worthy of investment.