Case Study

Content related to Content Management Strategy for an International Retailer

Presentation: Demystifying Knowledge Management through Storytelling

The Department of Veteran Affairs (VA) invited Taylor Paschal, Knowledge & Information Management Consultant at Enterprise Knowledge, to speak at a Knowledge Management Lunch and Learn hosted on June 12, 2024. All Office of Administration staff were invited to attend … Continue reading

Analyzing and Optimizing Content for the Semantic Layer

As I wrote in my previous post, Adding Context to Content in the Semantic Layer, the organizational challenge of effectively generating, managing, and distributing content can be addressed by integrating content into a semantic layer. The semantic layer enriches the … Continue reading

Taxonomy and Information Architecture for the Semantic Layer

There is a growing interest in implementing a semantic layer as part of a knowledge management strategy as organizations seek to contextualize and connect their business data and information in meaningful ways. A semantic layer is more than a collection … Continue reading

Adding Context to Content in the Semantic Layer

Content is a critical organizational asset. Whether product documentation, sales and marketing materials, industry rules and regulations, employee policies, or learning materials, content forms the backbone of operations, decision-making, and end-user experiences. Organizations are challenged to generate content and structure … Continue reading

IA Fast-Track to Search-Focused AI Solutions: Information Architecture Conference 2024

Sara Mae O’Brien Scott and Tatiana Baquero Cakici, Senior Consultants at Enterprise Knowledge (EK), presented “AI Fast Track to Search-Focused AI Solutions” at the Information Architecture Conference (IAC24) that took place on April 11, 2024 in Seattle, WA. In their … Continue reading

Designing IA for AI: Information Architecture Conference 2024

On April 12, Chris Marino and Guillermo Galdamez presented “Designing IA for AI” at IAC24.  With the explosive popularity of ChatGPT, organizations are throwing massive budgets and executive attention at the implementation of AI technologies. Making these solutions work for … Continue reading