Knowledge Base

Evaluating Knowledge Graphs for Search

EK Team EK Team . January 28, 2021 . Case Study

The Challenge A national research organization wanted to determine the feasibility of building an organization-wide knowledge graph by building a knowledge graph proof of concept (POC), and evaluate the organization’s readiness to adopt knowledge graphs. The organization is one of … Continue reading

Designing Search on a Knowledge Graph

EK Team EK Team . January 21, 2021 . Case Study

The Challenge A national research organization identified a high priority need to make research results easier to find. The organization manages multiple research domains that each produce hundreds of research projects, publications, and webinars annually on current, emerging, and critical … Continue reading

How Do I Update and Scale My Knowledge Graph?

Lulit Tesfaye Lulit Tesfaye . January 12, 2021 . Blog

Enterprise Knowledge Graph Governance Best Practices Successfully building, implementing, and scaling an enterprise knowledge graph is a serious undertaking. Those who have been successful at it would emphasize that it takes a clear definition of need (use cases), an appetite … Continue reading

Enterprise KM Strategy for a Central Bank

EK Team EK Team . December 31, 2020 . Case Study

The Challenge A central banking organization was seeking to more effectively fulfill its mission of administering monetary policy through the implementation of an enterprise approach to Knowledge Management (KM). Specifically, the Bank was seeking an understanding of their current KM … Continue reading

EK’s Year in Review – 2020

Zach Wahl Zach Wahl . December 30, 2020 . Blog

For the last five years, I’ve written a summary of EK’s milestones, achievements, and overall performance. Each year, I’ve reported on EK’s growth, thought leadership, and strategic initiatives as part of our commitment to transparency in our field. In past … Continue reading

Top 5 EK Blogs of 2020

EK Team EK Team . December 21, 2020 . Blog

As we enter the holiday season, EK reflects on all that we have to be thankful for. Amid this global pandemic, many companies were forced to close their doors. Conversely, EK has been fortunate enough to see continued growth over … Continue reading

Consider the User: A Chatbot UX Guide

EK Team EK Team . December 15, 2020 . Infographic

The growing presence of chatbots may have you wondering if it’s time to implement one at your own organization. While many organizations can benefit from the introduction of a chatbot, you’ll want to ensure that your bot is tailored to … Continue reading

Knowledge Cast – Stephanie Hill of Paypal

Zach Wahl Zach Wahl . December 9, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Hill, Sr. Director, Knowledge Management at PayPal.  Stephanie Hill became the Senior Director of Knowledge Management in June 2019, and has focused on developing the content … Continue reading