Knowledge Base - Page 33 of 76 - Enterprise Knowledge

Leveraging Headless CMS for Technical Cross-Functionality

Nicholas Sacoman . August 8, 2022 . Blog

Headless CMS (Content Management System) architecture is a flexible development strategy for applications that is rapidly growing in today’s industry practices. Utilizing a headless CMS architecture allows an application to deliver content authored from a single interface to multiple delivery … Continue reading

Knowledge Capture and Transfer Series – Part 2: Capturing Tacit Knowledge

Guillermo Galdamez . August 5, 2022 . Blog

Organizations often lack a disciplined way to leverage the learnings and experience that their staff have acquired throughout their tenure and past experiences, and they only pay attention to this issue once it becomes too big to ignore. Examples of … Continue reading

Learning 360: Crafting a Comprehensive View of Learning Content Using a Graph

Chris Marino . August 3, 2022 . Presentation

Chris Marino, a Principal Solution Consultant at Enterprise Knowledge (EK), was a featured speaker at this year’s Data Architecture Online event organized by Dataversity. Marino presented his webinar “Learning 360: Crafting a Comprehensive View of Learning Content Using a Graph” … Continue reading

Knowledge Cast – Bryan Yee of Amgen

Zach Wahl . August 2, 2022 . Podcast

In this episode of Knowledge Cast, Enterprise Knowledge CEO Zach Wahl speaks with Bryan Yee, Director Of Knowledge Management at Amgen, one of the world’s largest biotechnology companies. Bryan has been at Amgen for over 16 years and has served … Continue reading

Content Management Strategy for an International Retailer

EK Team . August 2, 2022 . Case Study

The Challenge The learning team for an international retailer struggled to find and discover the knowledge resources that supported their work and their online learning solutions. The retailer’s learning team used an abundance of manual templates and processes, along with … Continue reading

Breaking it down: What is a Taxonomy?

EK Team . August 1, 2022 . Blog

A few years ago, I did an activity at a leadership retreat where each person slowly whittled down a list of words to a single word that most represented them. The word that I ended up with was “simplicity,” and … Continue reading

Knowledge Capture and Transfer Series – Part 1: Getting Knowledge Capture and Transfer Right

Guillermo Galdamez . July 29, 2022 . Blog

Organizations are constantly generating new knowledge and enhancing existing knowledge in pursuit of their objectives. However, much critical knowledge is never captured. It remains inside people’s heads, isolated and undiscoverable. This leads organizations to suffer from a type of corporate … Continue reading

User-Centric Content Engineering to Improve Customer Experience

EK Team . July 25, 2022 . Case Study

The Challenge A global financial firm needed to improve the user experience (UX) for its technical support documentation hub. Prior to EK’s involvement, the client company received user feedback expressing that interacting with the technical support documentation was cumbersome. Only … Continue reading

Knowledge Cast – Mirna Lessinger of Atlassian

Zach Wahl . July 20, 2022 . Podcast

In this episode of Knowledge Cast, Enterprise Knowledge CEO Zach Wahl speaks with Mirna Lessinger, Senior Program Manager in CSS Business Transformation at Atlassian, where she is currently focused on program delivery for the Talent Enablement team. Mirna has led … Continue reading

Expert Analysis: When should my organization use auto-tagging? Part One

EK Team . July 19, 2022 . Blog

As EK works with our clients to design data models, including taxonomies and knowledge graphs, we often implement corresponding auto-tagging solutions to augment the organization and enrichment of unstructured content. In this blog series, two of our senior technical consultants, … Continue reading