Designing an Organization’s KM Journey

Organizations across the world are grappling with how to maximize the knowledge that their employees have access to. They face similar core business challenges related to knowledge management (KM): Staff can’t easily find useful and relevant information, when they need … Continue reading

Using Facets to Find Unstructured Content

What does ‘faceted navigation’ mean to you? For web-savvy individuals, it’s a search experience similar to that which you would find on Amazon. Facets primarily allow an individual to quickly sort through large amounts of information to locate a single … Continue reading