Knowledge Base

How Faceted Navigation Works

EK Team . January 30, 2019 . Blog

What does the term ‘faceted navigation’ call to mind? For search-savvy individuals, it’s a search experience similar to that which you would find on Amazon. Facets primarily allow an individual to quickly sort through large amounts of information to locate … Continue reading

What’s in a Name? Not Your Org Chart.

Guillermo Galdamez . January 28, 2019 . Blog

An unfortunately common practice in organizations is to use an organization chart as a basis for tagging content in repositories: files, folders, and taxonomies mirror the names of the units, divisions, and teams that created them. However, organizations change. Businesses … Continue reading

Knowledge Graphs for Search and Discovery

EK Team . January 23, 2019 . Blog

For many projects at Enterprise Knowledge, making information more findable and discoverable is a common ask. Clients often ask questions like: Does my organization have any documents that detail the role of product owners on search projects? Have we previously … Continue reading

The Magical Art of Tidying Up Content

EK Team . January 16, 2019 . Blog

If you have Netflix, you’ve probably seen Tidying Up pop up on your feed. It’s a new series based on Marie Kondo’s book The Life-Changing Magic of Tidying Up, which presents her methodology for clearing your clutter, getting organized, and … Continue reading

Bringing KM, Search, and AI Together

Joe Hilger . January 11, 2019 . Blog

Clients come to EK looking to empower their people, make operations more efficient, and create a competitive advantage against their peers through improved Knowledge Management (KM). They want to take advantage of cutting-edge technologies like knowledge graphs, artificial intelligence (AI), … Continue reading

6 Simple Design Principles to Supplement Your Messaging

EK Team . January 9, 2019 . Blog

Visual Design to Enhance Your Message On a daily basis, EK consultants create presentations for clients including everything from facilitation materials for knowledge management workshops and meetings, to educational web resources for web products. As a design enthusiast, I’m often … Continue reading