Knowledge Base

What is a Content Type?

Tatiana Baquero Cakici . June 14, 2018 . Blog

More often than ever, our clients’ Intranet projects involve developing and implementing Content Types to improve the creation and management of content. This includes the creation of news articles, policies, guidelines, and other common Intranet content items. The overwhelming amount … Continue reading

Improving Findability using Content Deconstruction

Chris Marino . April 10, 2018 . Blog

Lengthy documents spanning tens or hundreds of pages are commonplace in today’s enterprises. However, they provide a host of issues when trying to integrate into a company’s intranet. These issues can be solved by the use of content deconstruction – breaking large documents into more granular, manageable units of content – for improved tagging and findability. Continue reading

Business Taxonomies for Talent Management & Strategy

EK Team . April 3, 2018 . White Paper

A set of well-designed business taxonomies can connect the most qualified people to the best-suited opportunities throughout an organization’s talent management lifecycle. When employees feel a sense of challenge and accomplishment in their current role and in anticipation of future … Continue reading

Knowledge Management Benchmarking: Part 2

Zach Wahl . March 7, 2018 . Video

In the final part of this two-part series, EK’s Zach Wahl continues his discussion of the proprietary Knowledge Management Maturity Benchmark, used as part of EK’s Strategy and Design Services. Zach describes the five workstreams which make up the benchmark, and … Continue reading

Four Habits of Highly Effective ScrumMasters

EK Team . March 5, 2018 . Blog

With the expansion of agile into government and beyond IT, there are more and more ScrumMasters – facilitators who lead teams through Scrum processes as part of agile adoption. Unfortunately, the ScrumMaster role is becoming a victim of agile’s success: … Continue reading

Knowledge Management Benchmarking: Part 1

Zach Wahl . February 13, 2018 . Video

As part of EK’s Strategy and Design efforts, we work with organizations to clearly define the Current State of KM as a starting point. To that end, we have developed a proprietary Knowledge Management Maturity Benchmark, based on our years … Continue reading

Who Are Your Users?

EK Team . February 12, 2018 . Blog

When we’re helping organizations with their knowledge management strategy, we always begin with an assessment of the Current State to identify their unique KM challenges and opportunities, mapping what’s working and what has the potential for improvement. A significant portion … Continue reading