Knowledge Base

EK’s Year in Review – 2017

Zach Wahl . December 29, 2017 . Blog

As I did last year, I’m proud to close the year with a look back on EK’s accomplishments. We experienced another year of growth in new staff, new clients, and expansion of long-term efforts. We also continued to receive recognition … Continue reading

Top 5 EK Blogs of 2017

EK Team . December 15, 2017 . Blog

In the past year, EK employees have published over 40 pieces of thought leadership, addressing everything from best practices and success stories, to key insights and lessons learned. Sharing our knowledge and expertise is one of our guiding principles at EK, … Continue reading

Using Google Analytics to Obtain Customer Intimacy

EK Team . December 14, 2017 . Blog

Recently the term “customer intimacy” has exploded upon the digital landscape. Companies, corporations, and other entities have been exploring ways to better understand just who their actual customers are and how they can better relate to them. Customer Intimacy: The … Continue reading

Supporting Grassroots Communities of Learning

Rebecca Wyatt . November 30, 2017 . Presentation

In this recent presentation from KMWorld 2017, EK’s Rebecca Wyatt presented alongside the National Park Service to discuss content strategy and grassroots Communities of Practice (Communities of Learning) support.

Using Google Analytics to Measure System Performance

EK Team . October 26, 2017 . Blog

Google Analytics is a free website analytics tracking service that affords webmasters, website owners, website developers, and marketing professionals a data set they can use to make informed decisions. The Google Analytics main screen breaks these data sets into five … Continue reading

Taking an Agile Approach to Adoption

EK Team . October 20, 2017 . Presentation

Ensuring the adoption of new knowledge management programs, systems, and tools requires thorough planning well in advance of actually launching a new initiative. It also takes an agile approach to designing your solution so that you can adapt what you … Continue reading