Knowledge Base

The Value of User Stories

EK Team . August 2, 2016 . Blog

Successful projects are based on a common understanding of a product vision. Without a clear product vision, projects risk wasting resources and may be exposed to delivery delays and failures. Assuming everyone on your team shares a common vision for … Continue reading

Great Product Owner Habits

Joe Hilger . July 5, 2016 . Blog

Depending on your environment, you may have worked with a Product Owner who functioned as an “Agile Project Manager” or Business Analyst. They “led” the project, captured requirements, wrote user stories, and managed the backlog. For others, the Product Owners … Continue reading

Practical Knowledge Management

Zach Wahl . June 30, 2016 . Presentation

This presentation leverages several recent success stories from EK’s client work to discuss current themes in Knowledge and Information Management systems design and development. It includes examples and discussion of Cloud, Agile, Taxonomy, and Change Management, amongst other themes.

Agile Activation Workshop

EK Team . May 19, 2016 . Product

While many IT businesses want to go agile, many of them do not know where to start. Others come to us after a failed agile transformation in which a development team was sent to a Certified ScrumMaster training and told they were agile without being armed with the practical tools to succeed. Continue reading

The Power of Information Items

EK Team . May 10, 2016 . Blog

Working with a client recently on building a new knowledge management system (KMS) from the ground up, I was reminded of the power of information items. Not only because they are the building blocks of a KMS, but also because … Continue reading

Building Collaboration Through Content Strategy

Rebecca Wyatt . April 6, 2016 . Blog

A core component of Knowledge Management (KM) revolves around content collaboration. Yet, even with knowledge and social sharing systems in place, it can be hard to build and encourage collaboration across KM systems, especially with today’s flexible office environments. Not only … Continue reading

Designing a Learning Environment

Rebecca Wyatt . March 29, 2016 . Blog

A critical component of an organization’s knowledge is its learning material. Organizations often focus on the development of formal learning courses and programs, but our experience designing and building knowledge bases and learning management systems shows this is only one … Continue reading