Knowledge Base - Page 74 of 76 - Enterprise Knowledge

Knowledge Base Best Practices

Zach Wahl . September 1, 2014 . Blog

Putting the Knowledge in Knowledge Bases Across the spectrum of the Knowledge and Information Management services offered by Enterprise Knowledge, one of the common themes of late has been the design and development of knowledge bases for helps desks and … Continue reading

Knowledge Management Metrics and Return on Investment (ROI)

Zach Wahl . August 21, 2014 . Presentation

This presentation was originally delivered at DGI’s Government KM Conference in Washington DC on August 20th, 2014. It briefly discusses knowledge management metrics, return on investment, and business value. Also included is a simple visual of EK’s Knowledge and Information … Continue reading

IV&V for Agile Projects

Joe Hilger . August 21, 2014 . White Paper

The Federal government is transitioning more and more projects to Agile development methodologies. Agile’s success with commercial projects has led to greater adoption of Agile in the Federal Government. The move to Agile poses a number of challenges for government … Continue reading

Building a Business Case for Knowledge Management

Joe Hilger . June 10, 2014 . Blog

I am sure many of you have been following the the GM ignition switch recall. The Washington Post has an interesting article on what happened the other day. As I read the story, it painted a clear picture for me … Continue reading

Using Agile Principles to Deliver Real Business Value at Scale

Joe Hilger . June 4, 2014 . Presentation

Delivering real business value from systems development efforts, even using agile approaches, turns out to be a formidable challenge especially in larger enterprises. Case studies of failed deliveries abound and too often reach general public notoriety. This talk shows organic … Continue reading

Six ways to Simplify Metadata Management

Joe Hilger . June 1, 2014 . Blog

Many of our clients come to Enterprise Knowledge (EK) looking for help defining a metadata schema for their search or content management initiatives. Too often they tell us that they do not have the budget or team to keep up … Continue reading

Merging Knowledge and Information Management for Real Results

Zach Wahl . May 23, 2014 . Blog

Over our years of knowledge management consulting and information management consulting, our clients often ask what the difference is between KM and IM. A few simple online searches show similar queries run amok. My experience, frankly, is that the definitions … Continue reading

The Keys to Practical Knowledge Management

Zach Wahl . April 30, 2014 . Blog

Several years ago, I had the pleasure of writing an article for Inside Knowledge Magazine about the current state of knowledge management. Having come across the article recently, I thought it would be useful to provide an update on that … Continue reading

Taxonomy Design Best Practices and Methodology

Zach Wahl . March 27, 2014 . Presentation

This presentation, originally presented at the Knowledge Management Institute’s KM Symposium on March 27, 2014, addresses the concepts of business taxonomy value, taxonomy design methodology, and taxonomy design best practices. It is intended as an introductory deck for anyone seeking … Continue reading

Agile Business Value Teams

Joe Hilger . March 3, 2014 . Blog

Information Technology practitioners have made great strides improving delivery using Agile concepts. Development Teams are now faster, more empowered, and motivated using frameworks like Scrum. A key to this success is that delivery teams work closely with the business through … Continue reading