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Tag: Customer Satisfaction

Knowledge Cast – Stephanie Hill of Paypal

Zach Wahl . December 9, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Hill, Sr. Director, Knowledge Management at PayPal.  Stephanie Hill became the Senior Director of Knowledge Management in June 2019, and has focused on developing the content … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Content StrategyCustomer Relationship Managementcustomer satisfactioninformation architectureKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadataTaxonomy

Knowledge Cast – Polly Alexander of HealthStream

Zach Wahl . October 14, 2020 . Podcast

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Polly Alexander, Senior Manager of Knowledge Management at HealthStream. Polly Alexander is a knowledge management professional with an extensive background in public health and informatics in a … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
Customer Relationship Managementcustomer satisfactioninformation architectureKM TechnologyKnowledge ManagementKnowledge Management ConsultingKnowledge Management StrategyMetadatasemantic technologyTaxonomy

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