Common Mistakes Made When Selecting Knowledge Management Technology

Technology is fundamental for any organization seeking to increase its Knowledge Management (KM) maturity or ensure the success of its KM program. When technology is mindfully selected and implemented, it can provide exceptional KM benefits: technology can capture knowledge, store … Continue reading

Knowledge Cast – Patrick Cleary of DraftKings

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Patrick Cleary, Knowledge Management Manager at DraftKings. Patrick is an accomplished, self-motivated, and adaptable director of knowledge management with 15+ years of experience helping companies to achieve … Continue reading

Knowledge Cast – Dr. Stacey Young of USAID

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Stacey Young, Agency Knowledge Management and Organizational Learning Officer at US Agency for International Development. Stacey Young, Ph.D., became USAID’s first Agency Knowledge Management and Organizational … Continue reading

Knowledge Cast – Bill Kaplan of Working Knowledge CSP

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Bill Kaplan, the founder of Working KnowledgeCSP. Bill Kaplan is recognized as one of the early thought leaders and knowledge management consultants in the application of Knowledge … Continue reading

Knowledge Cast – Lynda King of ServiceNow

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lynda King, Director of Knowledge Management at ServiceNow.  Lynda is a seasoned professional and expert with more than 20 years of leading Global Support Operations. She has implemented CRM technology … Continue reading

Knowledge Management Trends in 2020

Looking for the latest KM trends from Enterprise Knowledge? Zach’s KM Trends 2021 List can be found here. The field of knowledge management continues to evolve quickly, embracing new disciplines including semantic technologies and artificial intelligence as core parts of … Continue reading