N-CATT – Data Strategy, Data Management and Data Governance Workshop

The Challenge National Center for Applied Transit Technology (N-CATT), a technical assistance center funded by the Federal Transit Administration and operated by the Community Transportation Association of America, seeks to provide small-urban, rural, and tribal transit agencies with practical, replicable … Continue reading

Applied Design Thinking

Regardless of whether you’re building an organization-wide intranet or designing a strategy to mature knowledge management within your organization, these efforts will succeed or fail based on how you engage your end users. Too often, KM efforts suffer from not … Continue reading

Making Workshops Work

In my years of Knowledge Management Consulting, one of the most critical tools in my utility belt has been the workshop. We often leverage a workshop concept as one of the initial engagements we have with a new client. I … Continue reading