Agile, Design Thinking, & Facilitation

Design Thinking for Organization Design

At EK, we are mindful that for any Knowledge and Information Management initiative to be effectively adopted within an organization we have to ask ourselves two questions: “who will have to do their jobs differently?” and “what new processes and … Continue reading »

Applied Design Thinking

Regardless of whether you’re building an organization-wide intranet or designing a strategy to mature knowledge management within your organization, these efforts will succeed or fail based on how you engage your end users. Too often, KM efforts suffer from not … Continue reading »

Moving Your Knowledge Management Journey Forward with Design Thinking

As I’ve often asserted, one of the major reasons KM efforts fail is the lack of early, frequent, and consistent involvement from end users. We also continue to see organizations struggle with early KM strategy and decision-making, failing to get … Continue reading »

Agile and Design Thinking for Knowledge Management, Part 10

These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. In the final segment of this series, Zach Wahl joins Claire to discuss how to leverage the … Continue reading »

Agile and Design Thinking for Knowledge Management, Parts 8 and 9

These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. Part 8 of this ten-part series discusses innovation, and best practices for brainstorming to ensure that you’re leveraging … Continue reading »

Agile & Design Thinking for Knowledge Management, Parts 6 and 7

These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. Part 6 of this ten-part series discusses user centricity, and how to leverage design thinking to engage users … Continue reading »

Upcoming Agile & Design Thinking Course Details Announced

Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking. The first offering of the course will be held July 24th and 25th in Tysons Corner, Virginia. … Continue reading »

Agile & Design Thinking for Knowledge Management, Parts 4 and 5

These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. Part 4 of this ten-part series discusses how to apply Design Thinking as a framework when developing … Continue reading »