Agile, Design Thinking, & Facilitation

Building an Agile KM Roadmap

Knowledge Management (KM) is fundamental to the effectiveness and success of every organization. A strategic roadmap to maturing an organization’s KM capabilities is what sets apart organizations that leverage their collective knowledge from their competitors who don’t have a handle … Continue reading »

Developing Good KM Habits to Make KM Stick

Clients often ask me how to make Knowledge Management (KM) a seamless part of their workforce’s day-to-day operations. They want to know how to shift people’s perceptions from KM as “another thing I have to do in addition to my … Continue reading »

The Power of a CoP: Influence, Innovation, and Shared Value

Presented at KM Showcase 2019 by Madison Jaronski (Enterprise Knowledge) and Shitalkumar Sabene (Airlines Reporting Corporation), the presentation offers a case study from ARC on how they have built a Business Intelligence Community of Practice (CoP) to connect individuals, spark … Continue reading »

Complement Your Change Management Efforts with Gamification

Despite being a relatively new concept in the KM field, gamification is already an overused term that gets thrown around in virtually any initiative. Defined as an organization’s use of design and insights from video games to increase participant engagement … Continue reading »

Next Agile & Design Thinking Course Announced

Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking. The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will … Continue reading »

Design Thinking for Organization Design

At EK, we are mindful that for any Knowledge and Information Management initiative to be effectively adopted within an organization we have to ask ourselves two questions: “who will have to do their jobs differently?” and “what new processes and … Continue reading »