Agile, Design Thinking, & Facilitation
Meetup: Introduction to Design Thinking
Enterprise Knowledge is hosting the Design for DC’s latest Meetup event on December 8th. To sign up, visit the Design for DC Meetup page. In this Meetup, participants will explore the challenges and possibilities of co-creating with a group of peers … Continue reading »
Next Agile & Design Thinking Course Announced
Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking. The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will … Continue reading »
Meetup: Business Improv for Design Thinkers
Enterprise Knowledge is hosting the Design for DC’s latest Meetup event on November 17th. To sign up, visit the Design for DC Meetup page. In this Meetup, participants will learn how to use improv principles and exercises to relieve frustration, increase … Continue reading »
Design Thinking for Organization Design
At EK, we are mindful that for any Knowledge and Information Management initiative to be effectively adopted within an organization we have to ask ourselves two questions: “who will have to do their jobs differently?” and “what new processes and … Continue reading »
Applied Design Thinking
Regardless of whether you’re building an organization-wide intranet or designing a strategy to mature knowledge management within your organization, these efforts will succeed or fail based on how you engage your end users. Too often, KM efforts suffer from not … Continue reading »
Moving Your Knowledge Management Journey Forward with Design Thinking
As I’ve often asserted, one of the major reasons KM efforts fail is the lack of early, frequent, and consistent involvement from end users. We also continue to see organizations struggle with early KM strategy and decision-making, failing to get … Continue reading »
Agile and Design Thinking for Knowledge Management, Part 10
These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. In the final segment of this series, Zach Wahl joins Claire to discuss how to leverage the … Continue reading »
Agile and Design Thinking for Knowledge Management, Parts 8 and 9
These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. Part 8 of this ten-part series discusses innovation, and best practices for brainstorming to ensure that you’re leveraging … Continue reading »
RACI+F: An Agile Tool for Taxonomy Maintenance
Keep It Simple for the Stakeholders, should be the guiding principle for taxonomy design and maintenance. Stakeholders know the business but don’t need to get bogged down with the intricacies of taxonomy design. A taxonomy governance plan, therefore, should be … Continue reading »
Agile & Design Thinking for Knowledge Management, Parts 6 and 7
These videos are a continuation of Claire Brawdy‘s series discussing Design Thinking, Agile, and Change Management strategies in the context of Knowledge Management. Part 6 of this ten-part series discusses user centricity, and how to leverage design thinking to engage users … Continue reading »