Technology Solution Recommendation for a Global Development Firm

The Challenge A global development firm with thousands of employees and projects across the world was struggling with their content management strategy. Specifically, they were dealing with inefficient processes and outdated technology. This resulted in wasted time and frustration from … Continue reading

Training and Organizational Design for a Federal Agency

The Challenge A US federal agency with a wide array of geographic distribution and responsibilities sought to better distribute learning events and resources to diverse professionals spread all over the United States. With a workforce of over 20,000 and millions … Continue reading

EK Teaching Upcoming Agile & Design Thinking Certification for KMI

The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will be hosted virtually on September 27th and 28th, 2022. The full course overview and registration information can be found through the KMI event … Continue reading

EK Teaching Upcoming Agile & Design Thinking Certification for KMI

The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will be hosted virtually on March 1st and 2nd, 2022. The full course overview and registration information can be found through the KMI event … Continue reading

We have too many KM tools. How do we declutter?

Many of our clients have amassed an impressive array of KM tools throughout the years, but it’s not always impressive in a positive way. KM tools cover a wide range of solutions, spanning from content and document management systems, learning … Continue reading

Developing a Business Case for Knowledge Management

Whenever I describe Knowledge Management (KM) to someone who may not be familiar with it, I often get a response of surprise due to their lack of awareness of something so fundamental and necessary for any organization to be effective. … Continue reading

Evaluating Knowledge Graphs for Search

The Challenge A national research organization wanted to determine the feasibility of building an organization-wide knowledge graph by building a knowledge graph proof of concept (POC), and evaluate the organization’s readiness to adopt knowledge graphs. The organization is one of … Continue reading

Overcoming Enterprise Taxonomy and Ontology Design Challenges

In almost every taxonomy project, certain inescapable challenges arise. Many of these are the tangible business challenges, such as gaining stakeholder buy-in, configuring systems implementation and integration, drafting a governance procedure, and ensuring the business needs are met during every … Continue reading