Guillermo Galdamez, Author at Enterprise Knowledge

Knowledge Capture and Transfer Series – Part 3: Capturing Explicit Knowledge

Guillermo Galdamez August 12, 2022 . Blog

Even though explicit knowledge refers to knowledge that has already been captured and documented somewhere in the organization, this doesn’t mean that all organizations capture their explicit knowledge in locations or formats that are easy to use. Indeed, a lot … Continue reading

Knowledge Capture and Transfer Series – Part 2: Capturing Tacit Knowledge

Guillermo Galdamez August 5, 2022 . Blog

Organizations often lack a disciplined way to leverage the learnings and experience that their staff have acquired throughout their tenure and past experiences, and they only pay attention to this issue once it becomes too big to ignore. Examples of … Continue reading

Knowledge Capture and Transfer Series – Part 1: Getting Knowledge Capture and Transfer Right

Guillermo Galdamez July 29, 2022 . Blog

Organizations are constantly generating new knowledge and enhancing existing knowledge in pursuit of their objectives. However, much critical knowledge is never captured. It remains inside people’s heads, isolated and undiscoverable. This leads organizations to suffer from a type of corporate … Continue reading

Overcoming Records Management Constraints for Knowledge Continuity

Guillermo Galdamez October 19, 2021 . Blog

I recently participated as a panelist at the Rocky Mountain SLA Conference where we discussed many topics surrounding Knowledge Management (KM). As we discussed the many definitions of KM, one of the attendees inquired about the difference between KM and … Continue reading

We have too many KM tools. How do we declutter?

Guillermo Galdamez June 22, 2021 . Blog

Many of our clients have amassed an impressive array of KM tools throughout the years, but it’s not always impressive in a positive way. KM tools cover a wide range of solutions, spanning from content and document management systems, learning … Continue reading

7 Habits of Highly Effective Taxonomy Governance

Guillermo Galdamez December 7, 2020 . Presentation

This presentation, delivered by Guillermo Galdamez at the Taxonomy Bootcamp Connect Conference, offers seven practical tips for improving taxonomy governance efforts in your organization – making sure that the taxonomy continues to grow and evolve alongside the organization and communicating … Continue reading

Three Things You can do Today to Get the Most out of Microsoft 365’s Project Cortex

Guillermo Galdamez August 13, 2020 . Blog

Project Cortex is Microsoft’s new AI offering as part of its Microsoft 365 Suite. It will have several exciting features that organizations can leverage to make connections between content, data, and experts. Cortex will be able to surface knowledge that … Continue reading

3 Steps to Developing a Practical Knowledge Management Strategy: Step 3 Develop a Practical KM Roadmap

Guillermo Galdamez August 4, 2020 . White Paper

There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading

The Importance of Content Governance, Part I: Enhancing Content Governance By Involving the Right People

Guillermo Galdamez July 8, 2019 . Blog

Content Governance is more than just rule-making. It is about coordinating efforts, creating opportunities, being responsive to the surroundings, acting decisively, and moving your team towards a common objective. When we talk about Governance this way, it sounds a lot … Continue reading

The Importance of Content Governance, An Introduction

Guillermo Galdamez July 3, 2019 . Blog

A great content strategy will deliver great content, or as our Principal, Zach Wahl, would call it, “NERDy content.” However, even the best content requires the proper level of care and attention in order to remain great. Governance provides support … Continue reading

Author: Guillermo Galdamez