KM Strategy for AI Readiness
Enterprise Artificial Intelligence (AI) readiness depends on the maturity of its underlying knowledge management (KM) ecosystem, not algorithmic power. Without structured, semantically enriched data, advanced models fail due to misalignment, data fragmentation, and hallucinations. Executive leaders face immense pressure … Continue reading
3 Common Pain Points in Transitioning from Semantic Strategy to Implementation and How to Avoid Them
At EK, we work with many organizations that are looking to connect, standardize, and enrich knowledge assets (both structured data and unstructured content) for their enterprise through the implementation of a Semantic Layer. While traditionally, Semantic Layer implementation was in … Continue reading
How to Fill Your Knowledge Gaps to Ensure You’re AI-Ready
“If only our company knew what our company knows” has been a longstanding lament for leaders: organizations are prevented from mobilizing their knowledge and capabilities towards their strategic priorities. Similarly, being able to locate knowledge gaps in the organization, whether … Continue reading
How KM Leverages Semantics for AI Success
This infographic highlights how KM incorporates semantic technologies and practices across scenarios to enhance AI capabilities.
Knowledge Portals: Manifesting A Single View Of Truth For Your Organization
Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, presented “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 9th, 2025. Galdamez and Cross delivered … Continue reading
Leveraging Institutional Knowledge to Enable Innovation
In Greek mythology, the character Sysiphus is condemned to spend eternity pushing a boulder up a hill, only for the boulder to roll back down as soon as he nears the top. When organizations lack capability to manage and preserve … Continue reading
Using Knowledge Management to Minimize the Costs of Departing Leaders
Institutional knowledge loss can take many forms, but one of its most common instances occurs when long-standing leaders and experts decide to step down and leave the organization. Departures arise as individuals look for new opportunities, retire, or as a … Continue reading
Leveraging Institutional Knowledge to Improve AI Success
In an age where organizations are seeking competitive advantages from new technologies, having high-quality knowledge readily available for use by both humans and AI solutions is an imperative. Organizations are making large investments in deploying AI. However, many are turning … Continue reading
Out of Many, One: Building a Semantic Layer to Tear Down Knowledge Silos
Guillermo Galdamez, Principal Consultant, and Nina Spoelker, Consultant, jointly delivered a presentation titled ‘Out of Many, One: Building a Semantic Layer to Tear Down Silos’ at the 2024 edition of LavaCon. Galdamez and Spoelker provided practical, proven guidance on how … Continue reading
Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal
Knowledge Portals aggregate and present various types of content – including unstructured content, structured data, and connections to people and enterprise resources. This facilitates the creation of new knowledge and discovery of existing information. The following article highlights five key … Continue reading