Integrated Change Management Plan for Top Telecommunications Company

The Challenge Their Challenge: One of the top telecommunication companies in the world is pursuing an ambitious corporate strategy that entails a digital transformation of its entire operations, expanding its service offerings, and exploiting new business opportunities to become a … Continue reading

Enriching Knowledge Management Through Cultivating Communities of Practice

What Are Communities of Practice? You may have picked up a few new hobbies or pursuits during the COVID-19 pandemic, but have you done anything to nurture your existing professional interests and areas of expertise? A community of practice (CoP) … Continue reading

Evaluating Knowledge Graphs for Search

The Challenge A national research organization wanted to determine the feasibility of building an organization-wide knowledge graph by building a knowledge graph proof of concept (POC), and evaluate the organization’s readiness to adopt knowledge graphs. The organization is one of … Continue reading

Designing Search on a Knowledge Graph

The Challenge A national research organization identified a high priority need to make research results easier to find. The organization manages multiple research domains that each produce hundreds of research projects, publications, and webinars annually on current, emerging, and critical … Continue reading

Read My Mind – Fostering Effective Communication

I was recently reading an article from Psychology Today entitled, “Why Didn’t You Hear What I Meant to Say?” by Leon F Seltzer, Ph.D., where the author illustrates how people trick themselves into thinking that they’ve adequately communicated with others. … Continue reading