ROI
IT Support Implementation for a Large Federal Bank
The Challenge A large federal bank managing over $100 billion worth of assets realized that their employees were unable to effectively do their job because they had to sort through copious amounts of content stored across multiple repositories. Specifically, the … Continue reading »
Developing a Business Case for Knowledge Management
Whenever I describe Knowledge Management (KM) to someone who may not be familiar with it, I often get a response of surprise due to their lack of awareness of something so fundamental and necessary for any organization to be effective. … Continue reading »
Knowledge Management Trends in 2021
The last year has been a big one for Knowledge Management. Technology is advancing rapidly, introducing capabilities around knowledge graphs, ontologies, and enterprise artificial intelligence that seemed like distant possibilities just a few years ago. The pandemic, meanwhile, forced every … Continue reading »
Knowledge Management by the Numbers
In EK CEO Zach Wahl’s presentation from KMWorld Connect 2020, he discusses the importance of putting KM in terms of business value and ROI. The presentation details EK’s Proprietary KM Maturity Benchmark, a process to understand your organization’s current and … Continue reading »
Measuring the Success of KM Digital Transformation
Over the past decade, digital transformation has been a key focus for many organizations. Yet, it wasn’t until the recent months when many have been forced to become fully digital that we’ve seen how critical knowledge management is to an … Continue reading »
Knowledge Management Trends in 2020
Looking for the latest KM trends from Enterprise Knowledge? Zach’s KM Trends 2021 List can be found here. The field of knowledge management continues to evolve quickly, embracing new disciplines including semantic technologies and artificial intelligence as core parts of … Continue reading »
Taxonomy 101 Workshop: Taxonomy Definitions, Value and Best Practices
This presentation delivers a detailed understanding of taxonomy definitions, taxonomy value (ROI), and taxonomy design methodologies and approaches. It was originally delivered by Zach Wahl and Tatiana Cakici of Enterprise Knowledge at Taxonomy Boot Camp 2019 in Washington, DC.
The Cost of Doing Nothing with Knowledge Management
Presented at KM Showcase 2019 by EK’s Lulit Tesfaye, this presentation covers the business case for knowledge and information management. Further, it offers business cases and discussions of hard Return on Investment (ROI) for KM efforts.
The Cost of Doing Nothing: The Business Case for Knowledge and Information Management
For many organizations, investment decisions on Knowledge, Data, and Information Management initiatives are driven by high-level business objectives such as increased efficiency, productivity, competitive advantage, and enhanced employee or customer engagement. While aligning Knowledge and Information Management initiatives with business … Continue reading »
Wahl Speaking at Digital Transformation Summit
EK’s Zach Wahl will be speaking at the upcoming Digital Transformation Summit in Nashville, TN. The Digital Transformation Summit, produced by Edgenet, focuses on digital transformation, its effects on the retail industry, and how properly managed product content can be … Continue reading »