All too often, organizations do not recognize the need and value of knowledge management efforts until a knowledge-related crisis occurs. Perhaps a top-level executive has chosen to leave the organization and has not documented the knowledge and experiences that they … Continue reading »
This presentation by EK’s Zach Wahl, originally presented at the annual Federal/DoD KM Symposium on May 15, 2019, discusses how knowledge management serves as a key foundation for Knowledge AI.
The Importance of Content Governance, Part I: Enhancing Content Governance By Involving the Right People
Content Governance is more than just rule-making. It is about coordinating efforts, creating opportunities, being responsive to the surroundings, acting decisively, and moving your team towards a common objective. When we talk about Governance this way, it sounds a lot … Continue reading »
A great content strategy will deliver great content, or as our Principal, Zach Wahl, would call it, “NERDy content.” However, even the best content requires the proper level of care and attention in order to remain great. Governance provides support … Continue reading »
In my career as a KM Consultant, I’ve often worked with organizations who have previously experienced failed KM initiatives and want to avoid repeating past mistakes. I’ve worked with an array of organizations spanning industries, size, and geography, yet the … Continue reading »
Enterprise Knowledge team members Zach Wahl, Joe Hilger, Claire Brawdy, Yanko Ivanov, and Chris Marino will all be speaking at the upcoming KM Showcase, presented by the Knowledge Management Institute. The KM Showcase is a one-day conference focused exclusively on … Continue reading »
For the third year in a row, Enterprise Knowledge has been named one of the “100 Companies That Matter in Knowledge Management” by KMWorld Magazine, recognized for their superior Knowledge Management Consulting services. EK was recognized for providing practical knowledge and … Continue reading »
Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #4: Measure the Findability of Your Content Search, which … Continue reading »
This presentation leverages several recent success stories from EK’s client work to discuss current themes in Knowledge and Information Management systems design and development. It includes examples and discussion of Cloud, Agile, Taxonomy, and Change Management, amongst other themes.
Working with a client recently on building a new knowledge management system (KMS) from the ground up, I was reminded of the power of information items. Not only because they are the building blocks of a KMS, but also because … Continue reading »