The 4 Steps to Designing an Effective Taxonomy: Step #4 Measure the Findability of Your Content

Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #4: Measure the Findability of Your Content Search, which … Continue reading

Practical Knowledge Management

This presentation leverages several recent success stories from EK’s client work to discuss current themes in Knowledge and Information Management systems design and development. It includes examples and discussion of Cloud, Agile, Taxonomy, and Change Management, amongst other themes.

The Power of Information Items

Working with a client recently on building a new knowledge management system (KMS) from the ground up, I was reminded of the power of information items. Not only because they are the building blocks of a KMS, but also because … Continue reading

EK Announces Partnership with Semantic Web Company

Enterprise Knowledge (EK) and Semantic Web Company (SWC) recently announced a strategic partnership in support of Semantic Web Company’s PoolParty software suite. Continue reading

Brand Content Strategy for Enterprise Knowledge and Information Management

When it comes to knowledge and information management, enterprise systems possess very specific content needs. Even at high volumes, content needs to be sleek, user friendly, and brand appropriate. Yet, very few firms think in terms of content strategy, never … Continue reading

Change Management for Agile Projects

Through our years of designing, developing, and implementing knowledge and information management technologies, we’ve consistently regarded user understanding and buy-in as key criteria for success. The change management profession aims to reduce the purported 70% failure rate on large projects … Continue reading

Introducing Content Standards in Social Organizations

How can spontaneous innovation and organizational standards live happily in the same knowledge management system? While working with a client recently, I was impressed by how much innovation I was seeing throughout the organization.  Folks were “figuring things out” in … Continue reading

EK Named to KMWorld’s 100 Companies That Matter in Knowledge Management

Enterprise Knowledge (EK) is pleased to announce their inclusion in KMWorld’s annual list of 100 Companies That Matter in Knowledge Management.  The list recognizes organizations “leading the way in the knowledge economy.” Zach Wahl, CEO of EK, stated, “our inclusion … Continue reading

New Year’s Resolutions – The Knowledge Management Edition

If you’re like many, at this time of year, you’re tossing the last of the fruit cake, sweeping the pine needles, and shelving the holiday decorations for another year.  Of course, it’s also that time of year to begin making … Continue reading