KM Strategy for Top Telecommunications Company

The Challenge One of the top telecommunication companies in the world is pursuing an ambitious corporate strategy that entails a digital transformation of its entire operations, expanding its service offerings, and exploiting new business opportunities to become a global reference … Continue reading

Enterprise KM Strategy for a Central Bank

The Challenge A central banking organization was seeking to more effectively fulfill its mission of administering monetary policy through the implementation of an enterprise approach to Knowledge Management (KM). Specifically, the Bank was seeking an understanding of their current KM … Continue reading

3 Steps to Developing a Practical Knowledge Management Strategy: Step 3 Develop a Practical KM Roadmap

There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading

Why Practical Knowledge Management Matters More Than Ever

EK’s Zach Wahl recently presented at the annual KMI Showcase in Tysons Corner, VA. Wahl’s presentation, titled “Why Practical KM Matters More than Ever,” covered EK’s definitions of Knowledge and Information Management and discussed core business challenges and how KM can help … Continue reading

3 Steps to Developing a Practical Knowledge Management Strategy: Step 2 Define the Target State

There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading

Prioritization Best Practices for Knowledge & Information Management

If you’re anything like me, you’ve set some ambitious goals for 2017. Whether at the individual level or the enterprise level, there will always be limited time and resources, so it’s important to prioritize the goals you want to achieve. … Continue reading

3 Steps to Developing a Practical Knowledge Management Strategy: Step 1 Understand the Current State

There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading