Knowledge Cast – Lynda King of ServiceNow
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lynda King, Director of Knowledge Management at ServiceNow. Lynda is a seasoned professional and expert with more than 20 years of leading Global Support Operations. She has implemented CRM technology … Continue reading
Knowledge Management Trends in 2020
Looking for the latest KM trends from Enterprise Knowledge? Zach’s KM Trends 2021 List can be found here. The field of knowledge management continues to evolve quickly, embracing new disciplines including semantic technologies and artificial intelligence as core parts of … Continue reading
EK Speaking at Upcoming Midwest KM Symposium
Four EK thought leaders are speaking at the upcoming Midwest KM Symposium being held on April 16th and 17th in Cincinnati, OH at Western & Southern Life’s Headquarters. This is a free, one and a half day conference for KM … Continue reading