Author: EK Team

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EK’s Ethan Hamilton and Heather Hedden to Speak at the Virtual PoolParty Summit 2024

EK Team February 29, 2024 . News

Enterprise Knowledge will have speakers in two separate sessions of the free, virtual PoolParty Summit schedule for March 19 – 21. This is the third edition of the online event that explores how PoolParty users are harnessing the powers of … Continue reading

Graph Machine Learning Recommender POC for Public Safety Agency

EK Team February 15, 2024 . Case Study

The Challenge A government agency responsible for regulating and enforcing occupational safety sought to build a content recommender proof-of-concept (POC) that leverages semantic technologies to model the relevant workplace safety domains. The agency aimed to optimize project planning and construction … Continue reading

Taylor Paschal Nominated as 2024 Entrepreneur and Innovator by Columbia University

EK Team February 7, 2024 . News

Taylor Paschal, a Knowledge & Information Management Consultant at Enterprise Knowledge, and co-author, Jessica Malloy, have been nominated by Columbia University as ‘Entrepreneur and Innovator’ Presenters for their original thought leadership and presentations on Knowledge Management Archetypes. The pair has … Continue reading

A Structured Content Model and Multi-Channel Publishing for Rapid Content Distribution

EK Team February 7, 2024 . Case Study

The Challenge EK partnered with the office of a large government agency whose primary mission required them to rapidly distribute real-time updates about current events to government executives and their staff. At the same time, they needed the ability to … Continue reading

Improving Customer Experience in a Personalized Customer Resource Portal

EK Team February 6, 2024 . Case Study

The Challenge The customer support team of a global corporation recently undertook an initiative to transform the content in their Customer Resource Portal from unstructured, long-form PDFs to structured content in a DITA based Component Content Management System (CCMS). This … Continue reading

Generative AI-Assisted Taxonomy Development for a Global Investment Bank

EK Team February 5, 2024 . Case Study

The Challenge A multinational financial institution with a century-long legacy, celebrated for pioneering financial solutions and shaping the global economic landscape, relied on unstructured data for risk management. With a vast array of risks to consider, and a wealth of … Continue reading

Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal

EK Team January 30, 2024 . Blog

Knowledge Portals aggregate and present various types of content – including unstructured content, structured data, and connections to people and enterprise resources. This facilitates the creation of new knowledge and discovery of existing information. The following article highlights five key … Continue reading