User-Centered Information Architecture Strategy for a Leading Nonprofit Organization

Staff at one of the largest charitable nonprofit organizations in the U.S. faced challenges locating information, which led to a dependence on personal networks to find expertise. This issue was compounded by the organization’s two information platforms, which had overlapping functions and purposes. The lack of clarity about where to find specific resources created uncertainty… Continue reading

Getting Control of Your Content: AI Solutions to Streamline and Optimize Your Digital Assets

Paula Land, Principal Consultant for Content Strategy and Operations and Elliott Risch, Semantic AI Consultant, presented a LavaCon pre-conference webinar on the topic of AI-assisted content analysis titled Getting Control of Your Content: AI Solutions to Streamline and Optimize Your … Continue reading

Webinar: Knowledge Capture and Knowledge Transfer in the Age of AI

In this webinar, Enterprise Knowledge’s CEO and founder Zach Wahl moderates a conversation with KM experts Jessica DeMay, Guillermo Galdamez, Madeleine Powell, and Nina Spoelker to discuss how emerging AI technologies have rekindled interest in practices grounded on the ‘softer’ … Continue reading

AI-Ready Content Accelerator

AI solutions are only as good as the content that powers them. When content lacks the necessary quality, structure, and enhancement, AI tools will fail to appropriately understand it, leading to a high risk of “hallucinations,” as well as distrust … Continue reading

Final Agenda Set for Semantic Layer Symposium 2024: Don’t Miss Out!

We’re thrilled to announce that the agenda for the highly anticipated Semantic Layer Symposium is now finalized! This event will bring together top minds in data management and industry leaders to explore the evolving role of Semantic Layers in organizations. … Continue reading

A Semantic Layer Approach to Enterprise Knowledge Management and Information Findability

Within an organization or enterprise, multiple knowledge organization systems tend to be siloed and used for different purposes in different systems (the website, the intranet, technical documentation publishing, the product catalog, customer support articles, training materials, etc.). If this disparate … Continue reading