Aligning an Enterprise-Wide Information Management (IM) Roadmap for a Global Energy Company

A global energy company sought support in detailing and aligning their information management (IM) team’s roadmaps for all four of their IM products – covering all managed applications, services, projects, and capabilities – to help them reach their target state vision of higher levels of productivity, more informed decision-making, and quality information made available to … Continue reading

Data Governance for Retrieval-Augmented Generation (RAG)

Retrieval-Augmented Generation (RAG) has emerged as a powerful approach for injecting organizational knowledge into enterprise AI systems. By combining the capabilities of large language models (LLMs) with access to relevant, up-to-date organizational information, RAG enables AI solutions to deliver context-aware, accurate, … Continue reading

Galdamez and Cross to Speak at the APQC 2025 Process & Knowledge Management Conference

Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, will be presenting “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 10th. In this presentation, … Continue reading

Enhancing Retail Performance with Semantic Layer As an Enabler for Data and Analytics Teams

In the fast-paced retail sector, organizations need to be able to quickly view store performance analytics in order to make crucial decisions. A leading global retail chain faced significant delays of up to 5-6 weeks when attempting to retrieve essential store performance metrics and create reports for executive leadership. This bottleneck was largely due to … Continue reading