Semantic Maturity Spectrum: Search with Context
EK’s Urmi Majumder and Madeleine Powell jointly delivered the presentation ‘Semantic Maturity Spectrum: Search with Context’ at the MarkLogic World Conference on September 24, 2024. Semantic search has long proven to be a powerful tool in creating intelligent search experiences. … Continue reading
Industry Panel: Different Applications of a Semantic Layer — Takeaways Blog
As part of our larger webinar series designed to explore the Semantic Layer’s pivotal role in modern data management and artificial intelligence, on Monday, April 22, Enterprise Knowledge hosted a webinar titled “Industry Panel: Different Applications of a Semantic Layer.” … Continue reading
How Does KM Impact Different Business Groups?
One of the most engaging aspects of my work with knowledge management (KM) is that KM solutions are not one-size-fits-all, yet through our nearly 10 years as the world’s largest dedicated Knowledge Management Consulting firm, we’ve been able to identify … Continue reading
The Benefits of KM for Contact Centers and Help Desks
In 1997, my parents graduated from college and began their professional careers at Charles Schwab, working in financial services as investment consultants. Though they had little experience, within two years, my parents were at the top of their department and … Continue reading