Knowledge Base - Enterprise Knowledge

KM Fast Track to Search-Focused AI Solutions

Tatiana Baquero Cakici . November 2, 2023 . Infographic

In today’s rapidly evolving digital landscape, the ability to quickly locate and connect critical information is key to organizational success. As organizations struggle with ever-expanding datasets and information silos, the need for effective search-focused artificial intelligence (AI) solutions becomes vital. … Continue reading

Employee 360 Views: Common Use Cases

Tatiana Baquero Cakici . July 2, 2021 . Blog

In an earlier blog, I discussed what Employee 360 Views are and which possible sources of information can feed them. In this blog, I describe why Employee 360 Views are important from various end users’ perspectives, what employee information they … Continue reading

Employee 360 Views: What are they?

Tatiana Baquero Cakici . June 29, 2021 . Blog

Leaders from every organization need accurate and up-to-date information about their employees to support key corporate decisions, enhance business profitability, and remain competitive in today’s world. One of the best ways to better understand your employees is through an Employee … Continue reading

Five things that Content Management and an Orchestra Performance Have in Common

Tatiana Baquero Cakici . November 5, 2020 . Blog

Imagine that you are in a theater listening to an orchestra. Do you notice that all the musicians refer to the same set of music sheets to ensure that they play their instruments in sync? Just like an orchestra performance, … Continue reading

5 Reasons Why Mergers and Acquisitions Need KM

Tatiana Baquero Cakici . August 4, 2020 . White Paper

Many factors can impact the success of a merger and acquisition (M&A) transaction including economic uncertainty, proper target identification, accurately valuating a target, a stable regulatory and legislative environment, and a sound due diligence process. Due to the COVID-19 pandemic, … Continue reading

Project Cortex: At the Intersection of Microsoft 365 and Artificial Intelligence (AI)

Tatiana Baquero Cakici . April 29, 2020 . Blog

Almost every major technology company around the globe is dedicating resources to develop some form of Artificial Intelligence (AI) capabilities to help organizations accelerate access to critical information, support faster decision making, optimize customer support processes, recommend content, and help … Continue reading

How to Create a Content Type

Tatiana Baquero Cakici . August 28, 2018 . Blog

In earlier blogs from this series, we described in simple terms what a content type means through a sweet analogy with cakes (see “What is a Content Type?”) and talked about the benefits of creating a content type (see “Three … Continue reading

What is a Content Type?

Tatiana Baquero Cakici . June 14, 2018 . Blog

More often than ever, our clients’ Intranet projects involve developing and implementing Content Types to improve the creation and management of content. This includes the creation of news articles, policies, guidelines, and other common Intranet content items. The overwhelming amount … Continue reading

Card Sorting Best Practices

Tatiana Baquero Cakici . May 2, 2017 . White Paper

What is Card Sorting? Taxonomy design is a fundamental component of any information management initiative. It provides a structure to label and organize content, whether it is for a website, intranet, or digital library. Card sorting is a technique for … Continue reading

Folders v. Metadata in SharePoint Document Libraries

Tatiana Baquero Cakici . April 5, 2017 . White Paper

Clients often ask us why we recommend using metadata over managing folders and subfolders in a SharePoint document library. This white paper offers our view on the advantages of tagging documents with metadata versus simply using folders to organize and … Continue reading