Knowledge Base - Page 22 of 64 - Enterprise Knowledge

Content Management Strategy for an International Retailer

EK Team . August 2, 2022 . Case Study

The Challenge The learning team for an international retailer struggled to find and discover the knowledge resources that supported their work and their online learning solutions. The retailer’s learning team used an abundance of manual templates and processes, along with … Continue reading

Breaking it down: What is a Taxonomy?

EK Team . August 1, 2022 . Blog

A few years ago, I did an activity at a leadership retreat where each person slowly whittled down a list of words to a single word that most represented them. The word that I ended up with was “simplicity,” and … Continue reading

Knowledge Capture and Transfer Series – Part 1: Getting Knowledge Capture and Transfer Right

Guillermo Galdamez . July 29, 2022 . Blog

Organizations are constantly generating new knowledge and enhancing existing knowledge in pursuit of their objectives. However, much critical knowledge is never captured. It remains inside people’s heads, isolated and undiscoverable. This leads organizations to suffer from a type of corporate … Continue reading

User-Centric Content Engineering to Improve Customer Experience

EK Team . July 25, 2022 . Case Study

The Challenge A global financial firm needed to improve the user experience (UX) for its technical support documentation hub. Prior to EK’s involvement, the client company received user feedback expressing that interacting with the technical support documentation was cumbersome. Only … Continue reading

Knowledge Cast – Mirna Lessinger of Atlassian

Zach Wahl . July 20, 2022 . Podcast

In this episode of Knowledge Cast, Enterprise Knowledge CEO Zach Wahl speaks with Mirna Lessinger, Senior Program Manager in CSS Business Transformation at Atlassian, where she is currently focused on program delivery for the Talent Enablement team. Mirna has led … Continue reading

Expert Analysis: When should my organization use auto-tagging? Part One

EK Team . July 19, 2022 . Blog

As EK works with our clients to design data models, including taxonomies and knowledge graphs, we often implement corresponding auto-tagging solutions to augment the organization and enrichment of unstructured content. In this blog series, two of our senior technical consultants, … Continue reading

KM Strategy for a Multinational Software Company

EK Team . July 15, 2022 . Case Study

The Challenge A multinational software company partnered with EK to conduct a four-month enterprise Knowledge Management (KM) Strategy Assessment of its organization to identify and analyze KM practices and technologies currently in place and to provide actionable recommendations on opportunities … Continue reading

The Value of Data Catalogs for Data Scientists

Fernando Islas . June 30, 2022 . White Paper

Introduction After the Harvard Business Review called Data Scientist the sexiest job of the 21st century in 2012, much attention went into the interdisciplinary field of data science. Students and professionals were curious to know more about what data scientists … Continue reading

6 Key Considerations for Implementing a KM System

EK Team . June 17, 2022 . Blog

Enterprise Knowledge (EK) commonly engages with organizations that are seeking to improve their existing Knowledge Management (KM) technology stack and, in turn, desire a new solution that is better suited to their technical and business requirements. There are several possible … Continue reading

Making KM Clickable: The Rapidly Changing State of Knowledge Management

Zach Wahl . June 16, 2022 . Presentation

Zach Wahl, CEO and Co-founder of Enterprise Knowledge, presented on June 15, 2022 for the Bangalore K-Community Zoom Meetup. The talk focused on “The Digital Edge: Tech Roadmaps and Impacts on KM.” The framework discussed includes an overview of the … Continue reading