Knowledge Base

Findability v. Discoverability

EK Team EK Team . August 1, 2017 . Blog

At first glance, the terms “findability” and “discoverability” may seem similar, if not the same. However, these terms are distinct, and both are key outcomes that should be considered in any comprehensive Knowledge Management (KM) strategy. In this blog, you’ll … Continue reading

Defining Knowledge Management Strategy, Part 2 of 3

Zach Wahl Zach Wahl . July 31, 2017 . Video

When we’re helping organizations with their knowledge management strategy, we often refer to the importance of findability in any KM strategy.  In part two of this three-part series, Zach Wahl discusses how to communicate the value of KM to stakeholders so that they understand … Continue reading

Agile Content Strategy

Rebecca Wyatt Rebecca Wyatt . July 12, 2017 . Presentation

Rebecca Wyatt delivered this presentation at a Web Content Mavens Meetup on June 12, 2017. The topic for the Web Content Mavens event was Applied Agile & Design Thinking for Web Projects. Presentation Overview If you create web content these pain points … Continue reading

Faceting is Sweet

Zach Wahl Zach Wahl . July 12, 2017 . Blog

In my nearly twenty years of taxonomy design consulting, one of the greatest challenges has been explaining the value of taxonomy to non-taxonomists. This is a particular passion of mine, and one in which Enterprise Knowledge has invested a great … Continue reading

Knowledge Organization Systems Defined

Rebecca Wyatt Rebecca Wyatt . June 27, 2017 . Blog

Here at Enterprise Knowledge (EK), we design systems which allow your employees and your customers to actually find the information they’re searching for. Do your employees need to find the subject matter expert in your organization who has the perfect … Continue reading

Design Thinking and Taxonomy Design

EK Team EK Team . May 30, 2017 . Blog

In my experience I’ve found that any successful taxonomy design effort stems from a strong understanding of the end users’ needs – hardly a small task. One way that I’ve worked to address this challenge is by incorporating Design Thinking … Continue reading