Content related to QA for Personalized Content
How Sustainability Grows from KM
Sustainability is becoming increasingly important to businesses’ fiscal outcomes. Sustainability is the practice of enhancing environmentally-friendly practices in an organization, such as by reducing energy consumption or water usage. Today’s consumers value sustainability as a core principle when making purchasing … Continue reading
A Practical Guide To Knowledge Transfer Interviews
Organizations often wait too long to target and capture the lessons learned and takeaways gained from senior leaders’ experience and tenure. As a result, when senior executives leave or retire, key nuggets of institutional knowledge often leave with them. Knowledge … Continue reading
Knowledge Cast – Jeff Vargas, formerly of Paramount
Enterprise Knowledge CEO Zach Wahl speaks with Jeff Vargas, former Director of Knowledge Management at Paramount. In this conversation, Zach and Jeff discuss being KM evangelists and the trick to selling KM programs to executives. They get into “invisible KM,” … Continue reading
Optimizing Historical Knowledge Retrieval: Leveraging an LLM for Content Cleanup
One of the top global leaders in automotive manufacturing faced significant challenges in managing and accessing critical knowledge across its diverse teams. The company engaged Enterprise Knowledge (EK) to conduct a Knowledge Management (KM) Strategy and solution implementation project plan after the failure of multiple KM initiatives. The engagement’s long-term goal is to establish a shared Knowledge Management System (KMS) to streamline access to crucial information, better leverage experts’ institutional knowledge and experience, and decrease new employees’ time to proficiency. Continue reading
Establishing a Scalable Knowledge Management Strategy and Solution Framework for a Leading Automotive Manufacturing Company: A Case Study
One of the top global leaders in automotive manufacturing faced significant challenges in managing and accessing critical knowledge across its diverse teams. The company engaged Enterprise Knowledge (EK) to conduct a Knowledge Management (KM) Strategy and solution implementation project plan after the failure of multiple KM initiatives. The engagement’s long-term goal is to establish a shared Knowledge Management System (KMS) to streamline access to crucial information, better leverage experts’ institutional knowledge and experience, and decrease new employees’ time to proficiency. Continue reading
Content Mastermind (Taylor’s Version): What Taylor Swift Can Teach Us About The Benefits of Repurposing Content
In January of 2025, Taylor Swift charted #1 on Billboard, breaking a record for most Number 1s on the Top Album Sales list with a new version of an almost six-year-old album. The 2025 repressing of Lover (Live from Paris) … Continue reading
Knowledge Cast – Sierra Woods at Canadian Heritage
Enterprise Knowledge CEO Zach Wahl speaks with Sierra Woods, Public Servant in the Canadian Government. In this conversation, Zach and Sierra discuss how to facilitate and “design” KM conversations to ask the right questions and reach the “a-ha” moment, developing … Continue reading
Knowledge Cast – Gianni Giacomelli at MIT
Enterprise Knowledge CEO Zach Wahl speaks with Gianni Giacomelli, Head of Design Innovation for the Collective Intelligence Design Lab at MIT and founder of Supermind.Design. In this conversation, Zach and Gianni discuss how KM goes beyond simple document management or … Continue reading
Enhancing Insurance Fraud Detection through Graph-Based Link Analysis
A national agency overseeing insurance claims engaged EK to advise on developing and implementing graph-based analytics to support fraud detection. EK applied key concepts such as knowledge graphs, graph-based link analysis for detecting potentially suspicious behavior, and the underlying technology architecture required to instantiate a fully functional solution at the agency to address client challenges. Continue reading
How to Implement a Semantic Layer: A Proven Operating Model
As organizations invest in enterprise AI and knowledge intelligence, the semantic layer serves as a critical foundation for providing a consistent, contextual framework that connects data assets across multiple sources to enable shared understanding, interoperability, and more intelligent use of … Continue reading