Blog Archives

Top Ways to Get Your Content and Data Ready for AI

As artificial intelligence has quickly moved from science fiction, to pervasive internet reality, and now to standard corporate solutions, we consistently get the question, “How do I ensure my organization’s content and data are ready for AI?” Pointing your organization’s … Continue reading

What is a KM Operating Model and Why You Need One

As organizations race to adopt AI, implement advanced analytics, or embed new knowledge management (KM) strategies into their ways of working, the way they capture, organize, and transform knowledge becomes the foundation for success. While many organizations invest heavily in … Continue reading

Using Knowledge Management to Prevent Bottlenecks and Disrupted Operations – A Case Study

The extent to which a company makes use of the collective insights and expertise that it accumulates over time—what we refer to as institutional knowledge—can significantly impact operational performance. When successfully captured and made easily accessible to employees (and to … Continue reading

When Should You Use An AI Agent? Part One: Understanding the Components and Organizational Foundations for AI Readiness

It’s been recognized for far too long that organizations spend as much as 30-40% of their time searching for or recreating information. Now, imagine a dedicated analyst who doesn’t just look for or analyze data for you but also roams … Continue reading

Auto-Classification for the Enterprise: When to Use AI vs. Semantic Models

Auto-classification is a valuable process for adding context to unstructured content. Nominally speaking, some practitioners distinguish between auto-classification (placing content into pre-defined categories from a taxonomy) and auto-tagging (assigning unstructured keywords or metadata, sometimes generated without a taxonomy). In this article, I use ‘auto-classification’ in the broader sense, encompassing both approaches. Continue reading

Breaking Down Types of Knowledge Assets and Their Impact

In their blog “What is Knowledge Asset?”, EK’s CEO Zach Wahl and Practice Lead for Semantic Design and Modeling, Sara Mae O’Brien-Scott, explored how organizations can define knowledge assets beyond just documents or data. It emphasizes that anything, from people … Continue reading

Building Your Information Shopping Mall – A Semantic Layer Guide

Imagine your organization’s data as a vast collection of goods scattered across countless individual stores, each with its own layout and labeling system. Finding exactly what you need can feel like an endless, frustrating search. This is where a semantic … Continue reading

LLM Solutions PoC to Production: From RAGs to Riches (Part 1)

In the past year, many of the organizations EK has partnered with have been developing Large Language Model (LLM) based Proof-of-Concepts (PoCs). These projects are often pushed for by an enthusiastic IT Team, or internal initiative – with the low … Continue reading