Making Search Less Taxing: Leveraging Semantics and Keywords in Hybrid Search
Explore how Tax Analysts, the nonpartisan nonprofit behind Tax Notes, upgraded its search functionality to help subscribers both easily find information and discover unexpected, relevant content. At KMWorld 2025, Chris Marino of Enterprise Knowledge partnered with Jaime Martin, Senior Product Manager … Continue reading
Incorporating Unified Entitlements in a Knowledge Portal
Recently, we have had a great deal of success developing a certain breed of application for our customers—Knowledge Portals. These knowledge-centric applications holistically connect an organization’s information—its data, content, people and knowledge—from disparate source systems. These portals provide a “single … Continue reading
Expert Analysis: Keyword Search vs Semantic Search – Part One
For a long time, keyword search was the predominant method to provide search to an enterprise application. In fact, it is still a tried-and-true means to help your users find what they are looking for within your content. However, semantic … Continue reading
Is ChatGPT Ready for the Enterprise?
Recently, we were visiting a client showing the latest version of our application when a participant asked, “Why aren’t we using ChatGPT?” It was a good and logical question with the attention that ChatGPT and other AI-based solutions are warranting … Continue reading
Learning 360: Crafting a Comprehensive View of Learning Content Using a Graph
Chris Marino, a Principal Solution Consultant at Enterprise Knowledge (EK), was a featured speaker at this year’s Data Architecture Online event organized by Dataversity. Marino presented his webinar “Learning 360: Crafting a Comprehensive View of Learning Content Using a Graph” … Continue reading
Dashboards – The Changing Face of Search
In my twenty-plus years of search consulting, I’ve seen the technology move from something that hopefully worked on a good day, to a generally acceptable experience that was common, but typical. For a long time, search was all about words; … Continue reading
Integrating Search and Knowledge Graphs Series Part 1: Displaying Relationships
I’ve spent many years helping clients implement enterprise search solutions and am constantly looking for new ways to improve a user’s search experience so that they can find relevant content as well as discover new content they may not have … Continue reading
A Knowledge Graph Feast
As Thanksgiving nears, many of us will be scouring recipe books looking for the perfect meal to prepare for family or friends. Visions of golden, brown turkey, creamy mashed potatoes, and savory stuffing (along with a challenge from one of … Continue reading
Improving Findability using Content Deconstruction
Lengthy documents spanning tens or hundreds of pages are commonplace in today’s enterprises. However, they provide a host of issues when trying to integrate into a company’s intranet. These issues can be solved by the use of content deconstruction – breaking large documents into more granular, manageable units of content – for improved tagging and findability. Continue reading