Knowledge Portals: Manifesting A Single View Of Truth For Your Organization
Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, presented “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 9th, 2025. Galdamez and Cross delivered … Continue reading
Leveraging Institutional Knowledge to Enable Innovation
In Greek mythology, the character Sysiphus is condemned to spend eternity pushing a boulder up a hill, only for the boulder to roll back down as soon as he nears the top. When organizations lack capability to manage and preserve … Continue reading
Using Knowledge Management to Minimize the Costs of Departing Leaders
Institutional knowledge loss can take many forms, but one of its most common instances occurs when long-standing leaders and experts decide to step down and leave the organization. Departures arise as individuals look for new opportunities, retire, or as a … Continue reading
Leveraging Institutional Knowledge to Improve AI Success
In an age where organizations are seeking competitive advantages from new technologies, having high-quality knowledge readily available for use by both humans and AI solutions is an imperative. Organizations are making large investments in deploying AI. However, many are turning … Continue reading
Out of Many, One: Building a Semantic Layer to Tear Down Knowledge Silos
Guillermo Galdamez, Principal Consultant, and Nina Spoelker, Consultant, jointly delivered a presentation titled ‘Out of Many, One: Building a Semantic Layer to Tear Down Silos’ at the 2024 edition of LavaCon. Galdamez and Spoelker provided practical, proven guidance on how … Continue reading
Five Tips for Improving Lessons Learned in Project-Based Organizations
The mechanics of completing lessons learned efforts can be deceivingly simple: You get people in a room (physically or otherwise) and discuss opportunities for improvement based on what they experienced during a project. However, many teams and organizations experience difficulty … Continue reading
Five Lessons in Developing and Deploying a Modern Knowledge Portal
Knowledge Portals are some of the most exciting and promising emerging KM solutions. They create new capabilities to deliver a wide range of unstructured content, structured data, and connections to people and resources in the context of user’s work. Over … Continue reading
From Data to Knowledge… Strategy
At EK, we help organizations across multiple industries and geographic locations tackle a wide range of challenges in dealing with the data, information, and knowledge that supports their strategic goals. Data management teams within these organizations are rising to the … Continue reading
The Difference Between Communities of Practice (CoP), Special Interest Groups (SIG), Employee Resource Groups (ERG), and Centers of Excellence (CoE)
Communities of Practice (CoPs) have been a long-standing tool in the knowledge manager’s toolbox as a way to foster learning, drive innovation, and capture institutional knowledge. But how do CoPs differ from other organizational community programs? Within any given organization, … Continue reading
Knowledge Capture and Transfer Series – Part 3: Capturing Explicit Knowledge
Even though explicit knowledge refers to knowledge that has already been captured and documented somewhere in the organization, this doesn’t mean that all organizations capture their explicit knowledge in locations or formats that are easy to use. Indeed, a lot … Continue reading