Content related to How to Make SharePoint Not Look Like SharePoint, Part One: Enabling Publishing Features
The Cost of Doing Nothing: The Business Case for Knowledge and Information Management
For many organizations, investment decisions on Knowledge, Data, and Information Management initiatives are driven by high-level business objectives such as increased efficiency, productivity, competitive advantage, and enhanced employee or customer engagement. While aligning Knowledge and Information Management initiatives with business … Continue reading »
Optimizing Your Search Experience: A Human-Centered Approach to Search Design
Designing a search solution requires an understanding of how people think, what they want, and how they go about getting what they want. You can implement the most technically sophisticated search tool for your organization, but if you’re not configuring … Continue reading »
Knowledge Graphs for Data Governance
The explosion of data and data scientists is making data governance more important, and more difficult. Most large organizations have thousands of data files and a wide range of users working with those files. The size and complexity of these … Continue reading »
Beyond Find: The Five Levels of Artificial Intelligence for Knowledge
At Enterprise Knowledge, our work in the field of Knowledge and Information Management has given us the opportunity to explore a wide range of organizational goals and business drivers with our clients. Over the years, these goals have progressed from simply … Continue reading »
Graph Search at the Super Bowl
If you are like me, and not a Patriots fan, the best part of the Super Bowl was the commercials. One commercial, in particular, caught my eye. Do you remember the Google Job Search for Veterans commercial (see the youtube … Continue reading »
Knowledge Graphs for Search and Discovery
For many projects at Enterprise Knowledge, making information more findable and discoverable is a common ask. Clients often ask questions like: Does my organization have any documents that detail the role of product owners on search projects? Have we previously … Continue reading »
Bringing KM, Search, and AI Together
Clients come to EK looking to empower their people, make operations more efficient, and create a competitive advantage against their peers through improved Knowledge Management (KM). They want to take advantage of cutting-edge technologies like knowledge graphs, artificial intelligence (AI), … Continue reading »
Best Practices for Enterprise Knowledge Graph Design
In my previous post, I described Enterprise Knowledge Graphs and their importance to today’s organization. Now that we understand the value of Enterprise Knowledge Graphs, I want to address questions like how we create one for a specific organization, where … Continue reading »
The Intersection of User Experience and Accessibility
Because EK strives to develop the best web products for our clients, we have a lot of conversations about how to create the best experience for the users of those products and systems. Again and again we come back to … Continue reading »
The Role of Search Product Owners
Successful enterprise search projects begin when the new search tool is launched. Search cannot remain static because an organization’s needs, as well as its content, change over time. Without a business leader, search initiatives are unable to adapt to these … Continue reading »