Knowledge Base

Why KM Efforts Fail

Zach Wahl Zach Wahl . July 6, 2018

In my career as a KM Consultant, I’ve often worked with organizations who have previously experienced failed KM initiatives and want to avoid repeating past mistakes. I’ve worked with an array of organizations spanning industries, size, and geography, yet the … Continue reading

RACI+F: An Agile Tool for Taxonomy Maintenance

EK Team EK Team . July 5, 2018 . Blog

Keep It Simple for the Stakeholders, should be the guiding principle for taxonomy design and maintenance. Stakeholders know the business but don’t need to get bogged down with the intricacies of taxonomy design. A taxonomy governance plan, therefore, should be … Continue reading

Knowledge Graphs as a Pillar to AI

EK Team EK Team . June 19, 2018 . Presentation

This presentation from EK’s Yanko Ivanov and James Midkiff explores the framework that ontologies provide for enterprise knowledge graphs, shows how semantic layers complement traditional information models, and demonstrates how semantic knowledge models can be used as a basis for text … Continue reading

The Business Analyst Role: Agile v. Waterfall

EK Team EK Team . June 19, 2018 . Presentation

In this presentation, Yanko Ivanov and Tatiana Baquero Cakici share their experience regarding how the role of a Business Analyst (BA) changes in an agile environment when a software development team is trying to move from a traditional software development … Continue reading

What is a Content Type?

Tatiana Baquero Cakici Tatiana Baquero Cakici . June 14, 2018 . Blog

More often than ever, our clients’ Intranet projects involve developing and implementing Content Types to improve the creation and management of content. This includes the creation of news articles, policies, guidelines, and other common Intranet content items. The overwhelming amount … Continue reading

Improving Findability using Content Deconstruction

Chris Marino Chris Marino . April 10, 2018 . Blog

Lengthy documents spanning tens or hundreds of pages are commonplace in today’s enterprises. However, they provide a host of issues when trying to integrate into a company’s intranet. These issues can be solved by the use of content deconstruction – breaking large documents into more granular, manageable units of content – for improved tagging and findability. Continue reading

Business Taxonomies for Talent Management & Strategy

EK Team EK Team . April 3, 2018 . White Paper

A set of well-designed business taxonomies can connect the most qualified people to the best-suited opportunities throughout an organization’s talent management lifecycle. When employees feel a sense of challenge and accomplishment in their current role and in anticipation of future … Continue reading

Knowledge Management Benchmarking: Part 2

Zach Wahl Zach Wahl . March 7, 2018 . Video

In the final part of this two-part series, EK’s Zach Wahl continues his discussion of the proprietary Knowledge Management Maturity Benchmark, used as part of EK’s Strategy and Design Services. Zach describes the five workstreams which make up the benchmark, and … Continue reading