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The Cost of Doing Nothing with Knowledge Management

Lulit Tesfaye . April 22, 2019 . Presentation

Presented at KM Showcase 2019 by EK’s Lulit Tesfaye, this presentation covers the business case for knowledge and information management. Further, it offers business cases and discussions of hard Return on Investment (ROI) for KM efforts.

Knowledge Management Trends in 2019

Zach Wahl . April 10, 2019 . Blog

As part of my keynote address at the KM Showcase last week, I wanted to kick off the conference with a view of what I see as the top KM trends today. These are based on the discussions I’m seeing … Continue reading

Taxonomy Is Here! Taxonomy and the Final Season of Game of Thrones

EK Team . April 9, 2019 . Blog

Despite the fact that the first day of Spring occurred only a couple weeks ago, it appears that winter is finally upon us. The eighth and final season of HBO’s Game of Thrones officially premieres on April 14th, and the … Continue reading

The Roadmap to Open, Accessible, and Machine-Readable Data

EK Team . March 26, 2019 . White Paper

In January, the federal government passed a new law to improve data management at federal agencies, H.R. 4174, the “Foundations for Evidence-based Policymaking Act of 2018”. The law includes the Open, Public, Electronic, and Necessary Government Data Act, or the … Continue reading

Designing Content Types for Performance Support

Rebecca Wyatt . March 18, 2019 . Blog

We know that learners struggle to translate what they have learned in a theoretical training to on the job performance improvement. We also know that training programs are most effective when they go beyond a single classroom or online learning … Continue reading

The Cost of Doing Nothing: The Business Case for Knowledge and Information Management

Lulit Tesfaye . March 4, 2019 . Blog

For many organizations, investment decisions on Knowledge, Data, and Information Management initiatives are driven by high-level business objectives such as increased efficiency, productivity, competitive advantage, and enhanced employee or customer engagement. While aligning Knowledge and Information Management initiatives with business … Continue reading

Optimizing Your Search Experience: A Human-Centered Approach to Search Design

EK Team . February 28, 2019 . Blog

Designing a search solution requires an understanding of how people think, what they want, and how they go about getting what they want. You can implement the most technically sophisticated search tool for your organization, but if you’re not configuring … Continue reading

Achieving a Gold Standard Taxonomy

EK Team . February 26, 2019 . Blog

One of the first steps of a taxonomy design effort is to gather any previous taxonomies that may exist within the business, as well as sample content, search logs, and pre-existing information about these taxonomies’ content or systems. At EK, … Continue reading

Knowledge Graphs for Data Governance

Joe Hilger . February 20, 2019 . Blog

The explosion of data and data scientists is making data governance more important, and more difficult. Most large organizations have thousands of data files and a wide range of users working with those files. The size and complexity of these … Continue reading

Complement Your Change Management Efforts with Gamification

EK Team . February 19, 2019 . Blog

Despite being a relatively new concept in the KM field, gamification is already an overused term that gets thrown around in virtually any initiative. Defined as an organization’s use of design and insights from video games to increase participant engagement … Continue reading