Knowledge Base - Page 61 of 76 - Enterprise Knowledge

Taxonomy Lines Blur Without Governance

EK Team . September 6, 2018 . Blog

Taxonomies are constantly evolving and growing alongside the businesses they serve. Users are not static and neither are their processes or the content they create and consume. Ensuring that the taxonomy grows holistically means keeping the entire vocabulary in mind … Continue reading

Achieving Real AI Through KM

Zach Wahl . September 5, 2018 . Blog

At EK, we’ve consistently talked about the foundational value of Knowledge Management to achieve some of the more advanced information management, findability, and semantic web capabilities organizations have been seeking. At the same time, we’ve increasingly been coming across organizations … Continue reading

How to Create a Content Type

Tatiana Baquero Cakici . August 28, 2018 . Blog

In earlier blogs from this series, we described in simple terms what a content type means through a sweet analogy with cakes (see “What is a Content Type?”) and talked about the benefits of creating a content type (see “Three … Continue reading

The Two Second Page Load

EK Team . August 23, 2018 . White Paper

When managing websites or performing an analysis on a website, as important as it is to know where your visitors are coming from, what pages they are viewing, and other aspects of interaction; it is equally important to know how … Continue reading

Moving Your Knowledge Management Journey Forward with Design Thinking

Zach Wahl . August 17, 2018 . Blog

As I’ve often asserted, one of the major reasons KM efforts fail is the lack of early, frequent, and consistent involvement from end users. We also continue to see organizations struggle with early KM strategy and decision-making, failing to get … Continue reading

Beyond Findability

Zach Wahl . August 9, 2018 . Blog

For most of my career, one of my favorite “made up” words has been findability. It is the perfect term to explain the “why” of taxonomy, search, and, in many cases, Knowledge Management in general. When I talk findability, I … Continue reading

Personas to Products: Writing Persona-Driven Epics and User Stories

EK Team . August 6, 2018 . Blog

Personas encompass the needs, motives, values, expectations, and goals of a user and help us develop user-centered products and solutions. This is particularly important when integrating knowledge management throughout our business; an approach where we are constantly involving business users … Continue reading

Three Key Benefits of Using Content Types

Guillermo Galdamez . August 1, 2018 . Blog

Organizations often come to us saying “We’re constantly having to go back and fix deliverables based off of outdated reports,” or “Every page in our Intranet looks different, and we never know how to find what we’re looking for.” A … Continue reading

Why KM Efforts Fail

Zach Wahl . July 6, 2018

In my career as a KM Consultant, I’ve often worked with organizations who have previously experienced failed KM initiatives and want to avoid repeating past mistakes. I’ve worked with an array of organizations spanning industries, size, and geography, yet the … Continue reading

RACI+F: An Agile Tool for Taxonomy Maintenance

EK Team . July 5, 2018 . Blog

Keep It Simple for the Stakeholders, should be the guiding principle for taxonomy design and maintenance. Stakeholders know the business but don’t need to get bogged down with the intricacies of taxonomy design. A taxonomy governance plan, therefore, should be … Continue reading