Wahl Participating in Knowledge Management Panel on Global Health
Enterprise Knowledge (EK) CEO Zach Wahl will be participating as an expert panelist in the upcoming Society for International Development (SID) panel titled, “Knowledge Management and Global Health: How Do We Go From Knowledge Sharing to Knowledge Use?” The session … Continue reading
EK at Ten: Looking Back on Our Greatest Knowledge Management Solutions
We recently celebrated the ten year anniversary of Enterprise Knowledge (EK). As founders, this was very special for both Zach and I. I’ve been reflecting on the amazing people, clients, and projects we have been involved with and pondering all … Continue reading
Five Ways to Demonstrate the Value of KM [In the Age of AI]
Knowledge management (KM) is steadily growing beyond its traditional role of providing the framework for sharing, using, and managing the knowledge and information of an organization: it now also serves as the foundation for advancements in Artificial Intelligence (AI). We … Continue reading
EK’s Yanko Ivanov to speak at OmnichannelX Podcast
EK’s Principal Solution Consultant, Yanko Ivanov, will be the guest speaker at the OmnichannelX Podcast. Yanko specializes in applying advanced content strategies related to content governance, design, and engineering. His extensive experience includes leveraging knowledge graphs and AI technologies to … Continue reading
Let’s Talk Personalization: EK’s Joe Hilger to Speak at Upcoming Webinar “Opportunities And Outcomes From Personalizing Content”
Joe Hilger, COO of Enterprise Knowledge (EK), will join Kevin Nichols for the live webinar Opportunities And Outcomes From Personalizing Content. Hilger and Nichols will discuss what personalization means in the Knowledge Management (KM) space and how to apply KM … Continue reading
EK’s Joe Hilger to Speak at Upcoming Webinar “Conducting A Personalization Proof-of-Concept (PoC)”
Joe Hilger, COO of Enterprise Knowledge (EK), will join Scott Abel for the live webinar “Conducting A Personalization Proof-of-Concept (PoC).” Hilger and Abel will discuss what personalization means in the Knowledge Management (KM) space and how to apply KM in … Continue reading
The 2022 Agile KM Manifesto
In November of 2022, we introduced the first iteration of the Agile KM Manifesto at the KM World Conference in Washington D.C. Our ‘ask’ of the audience, and now of our fellow KM practitioners at large, is to review this … Continue reading
Taxonomy Workshop and Content Governance for a Multinational Healthcare Company
The Challenge EK was engaged by an industry-leading knowledge management (KM) platform to conduct a Taxonomy Workshop and formulate a Content Governance Plan to support their broader implementation project with a multinational healthcare organization. This effort focused specifically on the … Continue reading
Technology Solution Recommendation for a Global Development Firm
The Challenge A global development firm with thousands of employees and projects across the world was struggling with their content management strategy. Specifically, they were dealing with inefficient processes and outdated technology. This resulted in wasted time and frustration from … Continue reading
The Benefits of KM for Contact Centers and Help Desks
In 1997, my parents graduated from college and began their professional careers at Charles Schwab, working in financial services as investment consultants. Though they had little experience, within two years, my parents were at the top of their department and … Continue reading