Developing a Business Case for Knowledge Management
Whenever I describe Knowledge Management (KM) to someone who may not be familiar with it, I often get a response of surprise due to their lack of awareness of something so fundamental and necessary for any organization to be effective. … Continue reading
Three Important Factors to Consider for Implementing Effective Content Management
Organizational change, although deeply beneficial, is no easy task. One particularly daunting task is initiating an effective content management effort that will be embraced by their users. Organizations often want to change their content practices, make it more findable, less … Continue reading
Webinar: Knowledge Management Becomes Business Critical as Knowledge Graphs Improve Decision Making and Efficiency
Presented by Joe Hilger (COO of Enterprise Knowledge) and Atanas Kiryakov (CEO and Founder of Ontotext) on January 28th. In this webinar Hilger and Kiryakov explain how Knowledge Graphs and Ontotext’s GraphDB product enable greater findability of knowledge and information … Continue reading
What is Information Scent, and How do I Design for It?
Information Foraging When developing search for a website or intranet, getting to know your end-users and their behavioral tendencies is critical in order to improve the relevancy of search results. Being able to predict how users interact with the site … Continue reading
Common Mistakes Made When Selecting Knowledge Management Technology
Technology is fundamental for any organization seeking to increase its Knowledge Management (KM) maturity or ensure the success of its KM program. When technology is mindfully selected and implemented, it can provide exceptional KM benefits: technology can capture knowledge, store … Continue reading
Galdamez to Speak at SLA Annual Conference
Enterprise Knowledge’s Senior Consultant, Guillermo Galdamez, is presenting at this year’s Special Libraries Association (SLA) Annual Conference, to be held virtually from October 5th to 16th. The SLA Annual Conference brings together special librarians and information professionals who want to … Continue reading
Onboarding During a Pandemic: How Knowledge Management Can Help
The current global situation has upended nearly everything across the globe, and the professional world has not been immune. People are adapting to remote work across industries, dramatically shifting how they conduct business and go about their days as professionals. … Continue reading
Measuring the Success of KM Digital Transformation
Over the past decade, digital transformation has been a key focus for many organizations. Yet, it wasn’t until the recent months when many have been forced to become fully digital that we’ve seen how critical knowledge management is to an … Continue reading
Webinar: Building a Connected Search Experience: Bringing KM and AI Together to Fuel Findability
Presented by Joe Hilger, COO, and Stephon Harris, Senior Developer, on Wednesday, May 13th. In this video, Hilger and Harris discuss how advanced search can leverage KM and AI in order to maximize an organization’s search capabilities and create user-centered, … Continue reading
Galdamez to Speak at SLA Kansas-Western Missouri Virtual Conference
Enterprise Knowledge’s Senior Consultant, Guillermo Galdamez, is presenting at ‘Stronger Communities’, a virtual conference organized by the Kansas-Western Missouri Chapter of Special Libraries Association (SLA)’s Virtual Conference on Friday, May 1st. His presentation is titled “Applying Agile Principles to Ensure … Continue reading