Knowledge Capture and Transfer Series – Part 2: Capturing Tacit Knowledge

Organizations often lack a disciplined way to leverage the learnings and experience that their staff have acquired throughout their tenure and past experiences, and they only pay attention to this issue once it becomes too big to ignore. Examples of … Continue reading

Knowledge Capture and Transfer Series – Part 1: Getting Knowledge Capture and Transfer Right

Organizations are constantly generating new knowledge and enhancing existing knowledge in pursuit of their objectives. However, much critical knowledge is never captured. It remains inside people’s heads, isolated and undiscoverable. This leads organizations to suffer from a type of corporate … Continue reading