Capture as You Work: Embedding Knowledge Capture in Daily Work

Knowledge capture is most effective when it is embedded as part of your daily work, not an occasional task. But we know that it is easier said than done.  Enterprise Knowledge regularly hears from our clients that:  “We don’t have … Continue reading

Auto-Classification for the Enterprise: When to Use AI vs. Semantic Models

Auto-classification is a valuable process for adding context to unstructured content. Nominally speaking, some practitioners distinguish between auto-classification (placing content into pre-defined categories from a taxonomy) and auto-tagging (assigning unstructured keywords or metadata, sometimes generated without a taxonomy). In this article, I use ‘auto-classification’ in the broader sense, encompassing both approaches. Continue reading