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User Adoption

Top 10 EK Blogs of the Decade

EK Team . January 6, 2020

In the past decade, EK employees have published over 230 pieces of thought leadership, addressing everything from best practices and success stories, to key insights and lessons learned. Sharing our knowledge and expertise is one of our guiding principles at … Continue reading »

Posted in

Company

Personas to Products: Writing Persona-Driven Epics and User Stories

EK Team . August 6, 2018

Personas encompass the needs, motives, values, expectations, and goals of a user and help us develop user-centered products and solutions. This is particularly important when integrating knowledge management throughout our business; an approach where we are constantly involving business users … Continue reading »

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Strategy & Design

Who Are Your Users?

EK Team . February 12, 2018

When we’re helping organizations with their knowledge management strategy, we always begin with an assessment of the Current State to identify their unique KM challenges and opportunities, mapping what’s working and what has the potential for improvement. A significant portion … Continue reading »

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Strategy & Design

Taking an Agile Approach to Adoption

Mary Little . October 20, 2017

Ensuring the adoption of new knowledge management programs, systems, and tools requires thorough planning well in advance of actually launching a new initiative. It also takes an agile approach to designing your solution so that you can adapt what you … Continue reading »

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Strategy & Design

Maximizing and Measuring User Adoption

Mary Little . August 28, 2017

Similar to the old adage, “you can lead a horse to water, but you can’t make him drink,” you can deliver a solution that uses the most cutting-edge technology and beautiful design, but you can’t guarantee that your stakeholders will … Continue reading »

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Integrated Change Management

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