Knowledge Cast – Liz Herman of Accenture Federal Services
In this episode of Knowledge Cast, Enterprise Knowledge CEO Zach Wahl speaks with Liz Herman, Senior Manager of Knowledge, Content, and Training at Accenture Federal Services. Liz has worked to deliver a better customer experience for the US government, enabled … Continue reading
EK AMA – How does taxonomy help search?
Enterprise Knowledge’s Ask Me Anything series is back with another answer to a common question in Knowledge Management. Content is the topic in this episode of EK AMA as Zach Wahl asks Joe Hilger “How does taxonomy help search?” as … Continue reading
Advanced Learning for the Enterprise
I’ve recently been expressing how pleased I am with the trend of Knowledge Management and Learning functions coming together. There’s a lot to like about this merger of two disciplines. At its core, KM should always serve as an enabling … Continue reading
Knowledge Cast – Darryl Wing of Fluor
In this episode, Enterprise Knowledge CEO Zach Wahl speaks with Darryl Wing, Director of Knowledge Management at Fluor. Darryl has been Fluor’s Director of Knowledge Management for over 8 years and currently oversees all aspects of the Knowledge Management business … Continue reading
Knowledge Cast – Making Knowledge Management Clickable by Zach Wahl and Joe Hilger
In this episode of Knowledge Cast, Zach and Joe pass the mic to globally recognized KM expert Bill Kaplan, who interviews them about their new book Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation. Zach and Joe speak … Continue reading
Knowledge Cast – Dana Tessier of Shopify
In this episode, EK CEO Zach Wahl speaks with Dana Tessier, Director of Knowledge Management at Shopify. Dana has been at Shopify for over 6 years and has built a Knowledge Management department of over 100 team members that delivers … Continue reading
How the Government Gets KM Wrong
In my nearly quarter century of Knowledge Management consulting, I’ve been pleased to see organizations across the globe mature in their understanding of enterprise KM programs, and I’m proud that EK has had a meaningful impact on this awareness. Increasingly … Continue reading
Knowledge Cast – Megan Brown, Ph.D., of Starbucks
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Megan Brown, Director of Knowledge Management & Data Literacy at Starbucks. Megan has been at Starbucks for almost 5 years, recently founding the Data Literacy team … Continue reading
Knowledge Cast – Nicole Beale of Ball Aerospace
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Nicole Beale, Knowledge Management Project Manager at Ball Aerospace. Nicole has been at Ball Aerospace for over 6 years and was the first full-time Knowledge Management professional … Continue reading
Knowledge Management Trends in 2022
As we move into 2022, I’m excited to present my annual listing of KM trends. We’re seeing a great deal of movement and investment in Knowledge Management. As predicted last year, Artificial Intelligence and Knowledge Graphs have grown to be … Continue reading