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News related to EK Teaming with KMI for New Agile & Design Thinking Certification

Webinar: Driving Contact Center Cost Efficiency with Knowledge Management

Most critical contact center KPIs all depend on one thing—the agent’s ability to quickly provide the right answer at the right time. As companies grow and customers become increasingly smarter, the knowledge needed at the speed they expect gets more … Continue reading »

EK Launches KM Maturity Benchmark Self-Assessment

Enterprise Knowledge (EK), the world’s largest dedicated Knowledge Management consulting firm, announces the launch of their KM Maturity Benchmark Self-Assessment.  EK’s KM Maturity Benchmark Self-Assessment is an abbreviated version of their comprehensive KM Strategy and Assessment service offering, which assesses … Continue reading »

EK’s Andrew Politi to Present at GovTech

Enterprise Knowledge Senior Consultant Andrew Politi will be presenting during this summer’s Govtech lineup webinar series focused on strengthening relationships between industry and state & local government leadership.   Politi will present a webinar entitled “How Remote Teams Are Transforming the … Continue reading »

Next Agile & Design Thinking Course Announced

Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking. The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will … Continue reading »

Upcoming Agile & Design Thinking Course Details Announced

Enterprise Knowledge (EK) has released the full course overview for the upcoming two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking. The first offering of the course will be held July 24th and 25th in Tysons Corner, Virginia. … Continue reading »