Content related to Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal
Performance Testing Basics
At EK, we help organizations solve their Knowledge Management (KM) problems. Typically, part of the solution is an integrated set of tools that improve the way that content and information is shared. These solutions only work when they are widely … Continue reading
Selecting an Enterprise Search Engine
Search engines are one of the most critical tools in any Knowledge Management (KM) platform. A well implemented enterprise search engine enables easy access to information and breaks down silos between teams. Given the importance of search engines, it is … Continue reading
Validation Techniques to Enhance Usability
In this recent presentation from Taxonomy Bootcamp 2017, part of KMWorld, EK consultants Ben White and Tatiana Cakici discuss various validation techniques to ensure usability of taxonomy designs.
Fixing Enterprise Search, Part 2 of 2
In the final part of his two-part series on fixing enterprise search, Joe Hilger discusses the concept of action-oriented search, why it’s important, and how changing your mindset from one of “using search to find” to one of “using search … Continue reading
Fixing Enterprise Search, Part 1 of 2
In the first part of his two-part series on fixing enterprise search, Joe Hilger discusses some common misconceptions around “fixing” search for organizations. He describes the importance of looking beyond search engine tools to truly understand an organization’s search requirements and … Continue reading
4 Steps to Content Auto-Classification with High Accuracy
As technologies evolve, we have seen the rise of auto-tagging, auto-classification, and auto-categorization tools that attempt to take over the task for describing the content we create. These tools apply metadata tags automatically so we don’t have to. Yet, in … Continue reading
Knowledge Organization Systems: When to Scale Up
The Findability Problem Here at Enterprise Knowledge (EK) we design systems which optimize the findability and discoverability of your knowledge and information. There are a lot of different forms this takes including: Designing a portal which allows a diverse workforce … Continue reading
Faceting is Sweet
In my nearly twenty years of taxonomy design consulting, one of the greatest challenges has been explaining the value of taxonomy to non-taxonomists. This is a particular passion of mine, and one in which Enterprise Knowledge has invested a great … Continue reading
Knowledge Organization Systems Defined
Here at Enterprise Knowledge (EK), we design systems which allow your employees and your customers to actually find the information they’re searching for. Do your employees need to find the subject matter expert in your organization who has the perfect … Continue reading
The Next Level of Integrated Enterprise Knowledge: PoolParty 6.0
A couple of weeks ago, Semantic Web Company (SWC) released a new version, 6.0, of their already extensive PoolParty Semantic Suite with some exciting new additions. Why does this matter? The PoolParty Semantic Suite is further solidifying its spot at … Continue reading