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Content related to Fixing Enterprise Search, Part 2 of 2

Knowledge Cast – Claudia Sandulache of Société Générale Retail Bank (BDDF)

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Claudia Sandulache, Director Of Knowledge Management at Société Générale Retail Bank (BDDF). Claudia has been with the organization for 3 years and currently works on developing, maintaining … Continue reading »

System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance

The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading »

Improved Customer Service and Risk Management through KM

The Challenge At over 30,000 employees, this diverse insurance organization has business areas that widely vary in information maturity, some actively leveraging taxonomies while others used basic/unorganized tagging systems or simple folder structures. Even business areas with mature taxonomies were … Continue reading »

EK AMA – Why doesn’t my search work like Google?

Enterprise Knowledge is proud to announce a new series to Knowledge Cast called EK AMA. EK AMA takes a look at common questions Enterprise Knowledge receives from our clients and colleagues and provides an quick answer to them.  In this … Continue reading »

Knowledge Cast – Donita Volkwijn of Rockefeller Philanthropy Advisors

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Donita Volkwijn, Manager of Knowledge Management at Rockefeller Philanthropy Advisors. Donita joined Rockefeller Philanthropy Advisors in May 2012, and leads Knowledge Management transformation efforts, with the aim … Continue reading »

Employee 360 Views: Common Use Cases

In an earlier blog, I discussed what Employee 360 Views are and which possible sources of information can feed them. In this blog, I describe why Employee 360 Views are important from various end users’ perspectives, what employee information they … Continue reading »