Content related to How to Design Taxonomies that Reflect Organizational Differences, For Humans and AI
What Are Explainable AI Knowledge Portals and Why Do You Need Them?
Knowledge Portals first came into prominence in the early 2000s. These initial portals were a collection of static links to information on everything from HR systems to company policies and communications. It was a single location to access the systems … Continue reading
Top Knowledge Management Trends – 2026
Since 2019, I’ve been authoring an annual KM Trends article. This article tends to be one of the most important and challenging that Enterprise Knowledge produces each year, and rightly should be listed as a coauthorship with many of my … Continue reading
Taxonomy Alignment for SDG Tagging
In the session “Utilizing Taxonomies to Meet UN SDG Obligations“ co-presented at KMWorld 2025 on November 17th, Enterprise Knowledge’s Ben Kass and ASHA’s Mike Cannon discuss how they structured taxonomies within an ongoing auto-tagging implementation to serve content management and … Continue reading
The Role of Product Taxonomies in the Age of AI
Product Taxonomies are Your Intellectual Property; Why they Deserve More than AI Slop “Good design is invisible,” a principle that applies as much to digital taxonomy design as it does to the design of physical objects and spaces. At their … Continue reading
Taxonomist Role in the New World of Generative AI
We have been at the forefront of implementing generative technologies to augment traditional taxonomy workflows offering new capabilities for content modeling, classification, and semantic enrichment. This raises an important question for practitioners: What are the implications of Generative AI for … Continue reading
A Healthier Knowledge Platform: Taxonomy Principles to Support Knowledge Management at a Not-for-Profit
Would your organization benefit from “healthier” knowledge management practices? Learn more about how the YMCA of the USA improved the health of key internal tools. During their presentation, “Taxonomy Principles to Support Knowledge Management at a Not-for-Profit” at KMWorld’s Taxonomy … Continue reading
The Role of Unified Entitlements in Getting Your Content AI Ready
AI has become the place to find answers to nearly any question. I have used the public LLMs like ChatGPT, Anthropic, and Gemini to create trip itineraries, research topics for a book I am writing, and plan social gatherings. I … Continue reading
How Taxonomies and Ontologies Enable Explainable AI
Taxonomy and ontology models are essential to unlocking the value of knowledge assets. They provide the structure needed to connect fragmented information across an organization, enabling explainable AI. As part of a broader Knowledge Intelligence (KI) strategy, these models help … Continue reading
How to Leverage LLMs for Auto-tagging & Content Enrichment
When working with organizations on key data and knowledge management initiatives, we’ve often noticed that a roadblock is the lack of quality (relevant, meaningful, or up-to-date) existing content an organization has. Stakeholders may be excited to get started with advanced … Continue reading
Semantic Layer Strategy: The Core Components You Need for Successfully Implementing a Semantic Layer
Today’s organizations are flooded with opportunities to apply AI and advanced data experiences, but many struggle with where to focus first. Leaders are asking questions like: “Which AI use cases will bring the most value? How can we connect siloed … Continue reading