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Content related to Your KM Project Needs a Change Strategy

Designing Content for the Apprehensive Consumer

Content consumers, regardless of their form, be they a shopper, a reader, a creative, (the list goes on), are increasingly trepidatious about the content they choose to trust. With an ever-increasing slew of web content from a range of sources … Continue reading

How Knowledge Management Can Improve Your Business Process

In today’s rapidly advancing global market, effective Business Process Management (BPM) is essential for organizations as they navigate constant change and work to preserve their competitive advantages and evolve as an organization to meet new internal requirements and constraints.  At … Continue reading

Change Management: If It’s Not Integrated, It’s Not Going to Work

Series Introduction Effective change management requires the ultimate war-room strategy. You must win over the hearts and minds of the people and ensure those hearts and minds lead to hands doing things in the new way for the long run. … Continue reading